Question 1

What training does Holiday Inn/Holiday Inn Express/Holiday Inn Resort franchise provide?

Accepted Answer

Holiday Inn/Holiday Inn Express/Holiday Inn Resort provides initial training as detailed in Item 11 of the Franchise Disclosure Document.

Question 2

Does Holiday Inn/Holiday Inn Express/Holiday Inn Resort provide ongoing support to franchisees?

Accepted Answer

Yes, Holiday Inn/Holiday Inn Express/Holiday Inn Resort provides ongoing support including field visits (Varies), phone/email support, ongoing consultation.

Question 3

What technology does Holiday Inn/Holiday Inn Express/Holiday Inn Resort franchise provide?

Accepted Answer

Holiday Inn/Holiday Inn Express/Holiday Inn Resort uses the Opera or Opera Xpress PMS POS system. They also provide proprietary software.