Holiday Inn/Holiday Inn Express/Holiday Inn Resort

What specific circumstances led to the 100 unit closures in 2021, and how did the franchisor respond to prevent similar occurrences?

With 10 pending litigation cases and 15 total cases initiated by the franchisor in the past 3 years, what are the primary reasons for franchisor-initiated litigation against franchisees?

Can you provide details on the 20 cases where the franchisor was defendant, including the nature of claims and outcomes of resolved cases?

The technology fee of $17.06 monthly is substantially lower than the typical range of $147.50-$734.00 for hospitality franchises. What specific technology and services are included in this fee?

The agreement prohibits renewal or term extension. What happens to a franchisee's investment and operational rights at the end of the 20-year initial term?

With zero renewal options available, how does the franchisor communicate expectations for property improvements, modernization, or rebranding during the 20-year term?

What are the specific 12 non-curable defaults that would result in immediate termination without opportunity to cure?

Can you clarify the personal guarantee requirement and indemnification scope, particularly how it extends to all affiliates and officers of the franchisor?

What is included in the Item 19 financial performance data, and how many units reported their financials for the current disclosure period?

Are there any protections against encroachment or territorial disputes given that territory exclusivity is not provided?

What is the average lifespan of franchisees in the system, and what percentage reach the end of their 20-year term versus exiting earlier?

How are disputes with the franchisor typically resolved, and what are the average costs and timelines based on the 25 total litigation cases?

What specific support and training services result in the Support & Training score of 95, and how is this measured against other hospitality franchises?

Given the Risk Factors score of 29, which is substantially below the typical range, what are the primary risk factors identified in the franchise analysis?

What is the status of the 10 pending litigation cases, what are they about, and are any likely to result in policy changes affecting franchisees?

The transfer fee is $50,000. Does this fee apply if a franchisee wants to transfer to a family member or entity they control?

With a termination rate of only 0.3% but a non-renewal rate of 0.6%, are franchisees being offered term extension agreements at the end of their initial 20-year term?

What financing or capital requirements are associated with the Investment Costs score of 0, and what is the typical total investment needed to open a unit?

How does the 30-day cure period apply in practice, and are there examples of franchisees who successfully cured defaults versus those terminated?

What specific conditions or requirements must be met during the 20-year term to maintain good standing and avoid termination?