16 frequently asked questions answered with data from the 2025 Franchise Disclosure Document.
The total initial investment to open a Cold Stone Creamery franchise ranges from $121K to $655K (2025 FDD). This includes the franchise fee, equipment, build-out, inventory, and working capital needed before opening.
View full investment analysisThe initial franchise fee for Cold Stone Creamery is $27K (2025 FDD). This one-time fee is paid to the franchisor when signing the franchise agreement and covers the right to use the brand, systems, and initial training.
View full investment analysisData sourced from the Cold Stone Creamery 2025 Franchise Disclosure Document (FDD). Always review the most current FDD and consult with a franchise attorney before making investment decisions.
No, Cold Stone Creamery does not require franchisees to have dedicated real estate (2025 FDD). This can significantly reduce startup costs and ongoing overhead.
View full investment analysisCold Stone Creamery charges a royalty fee of 6.0% of gross sales (2025 FDD). This ongoing fee is typically paid weekly or monthly to the franchisor for continued use of the brand and support systems.
View full fees analysisThe total ongoing fee rate for a Cold Stone Creamery franchise is approximately 9.0% of gross sales (2025 FDD). This includes the royalty fee, a 3.0% marketing/advertising fund contribution, a $75/month technology fee, and other recurring charges.
View full fees analysisCold Stone Creamery has been involved in 5 litigation cases over the past 3 years (2025 FDD). There are no class action lawsuits pending.
View full litigation analysisNo, the Cold Stone Creamery franchisor has no bankruptcy filings in their disclosure history (2025 FDD).
View full litigation analysisCold Stone Creamery offers non-exclusive territory rights to its franchisees (2025 FDD). The franchise agreement does not include encroachment protection. Online sales rights are shared between the franchisor and franchisee.
View full territory analysisCold Stone Creamery currently operates 994 locations (2025 FDD) (992 franchised, 2 company-owned). The system grew by 4.3% over the past year. The 3-year compound annual growth rate is 2.9%.
View full growth analysisThe 1-year franchisee turnover rate for Cold Stone Creamery is 6.2% (2025 FDD). This includes closures, terminations, non-renewals, and transfers. A lower turnover rate generally indicates higher franchisee satisfaction and system stability.
View full growth analysisAccording to the Cold Stone Creamery FDD Item 19 financial performance representation (2025 FDD), the median gross sales per unit is $587K (average: $621K).
View full financials analysisThe initial franchise agreement term for Cold Stone Creamery is 10 years (2025 FDD). Franchisees can renew 1 time for 5-year periods. The total potential term is 15 years.
View full contract analysisCold Stone Creamery's post-termination non-compete clause restricts former franchisees from operating a competing business for 2 years within 10 miles of the former location (2025 FDD).
View full legal analysisYes, Cold Stone Creamery's franchise agreement requires mandatory arbitration for dispute resolution (2025 FDD). The agreement includes a jury trial waiver.
View full legal analysisCold Stone Creamery provides 120 hours of initial training over approximately 3 weeks (2025 FDD). Ongoing field support is provided on a as-needed basis.
View full support analysisYes, Cold Stone Creamery provides site selection assistance to help franchisees find the right location (2025 FDD). The franchisor also provides technology support and systems.
View full support analysis