Big Frog Custom T-Shirts

What is the specific nature of the pending litigation case, and what is the expected timeline for resolution?

The termination rate of 5.4% is above typical ranges—what are the most common reasons franchisees are being terminated?

Why has the transfer rate doubled to 10.8% compared to typical franchise rates? Are franchisees voluntarily exiting through transfers, or is this driven by franchisor pressure?

With 5 closures in 2024 (the highest in the 3-year period shown), what market or operational factors led to this increase?

The franchise fee of $60,000 exceeds the typical range by approximately $10,000-$29,000. What additional services or support justify this higher entry cost?

Transfer fees of $25,000 are significantly above the typical range of $5,250-$19,500. How is this fee justified, and what services are included?

What are the 23 non-curable defaults listed in the termination clause, and how frequently do franchisees encounter these versus curable defaults?

With a 5-day cure period for defaults, how much notice do franchisees receive before termination is finalized?

The minimum monthly royalty of $1,200 applies regardless of sales performance. What is the typical payback period for franchisees, and what percentage of franchisees exceed this minimum threshold?

How many of the 1 unit closed, 4 units terminated, and 8 units transferred in 2024 were attributed to financial underperformance versus other causes?

The non-compete clause covers 'any other Big Frog outlet location'—does this mean former franchisees cannot work in the industry anywhere Big Frog operates, even outside their original 25-mile territory?

What remodeling and repair requirements are imposed during renewal, and what are typical costs associated with maintaining compliance?

Item 19 shows median gross sales of $424,856 and average of $513,537—what percentage of reporting units fall below the median, and what is the closure rate for underperforming units?

Are there specific geographic markets or regions where closure and termination rates are significantly higher than others?

The technology fee of $350 is listed as annual—does this cover all required software and digital tools, or are there additional technology costs?

What is the approved supplier list, and are there volume rebates or pricing benefits franchisees receive through franchisor-approved vendors?

With support and training scoring 100/100 (above typical range), what specific training and ongoing support does the franchisor provide that distinguishes it from competitors?

Given that system health scores 40/100 (below typical range), what operational challenges is the system facing, and what is the franchisor's plan to address them?

How many franchisees are currently in their first 5-year term versus renewal terms, and do renewal-term units have different closure or termination rates?

Is the personal guarantee requirement extended to all owners and spouses without exception, or are there circumstances where this requirement can be waived?