Ben & Jerry's Special Venue Scoop Shop program targets contract food service operators in institutional facilities like airports, universities, and stadiums. The system is experiencing significant decline with unit count falling 55% from 38 to 17 shops over three years. Investment ranges from $154k-$526k depending on format (Kiosk, In-line, or Full-Sized), with a relatively low $18k franchise fee and 3% ongoing royalty. Financial performance varies dramatically ($181k-$1.97M gross sales) reflecting diverse venue types. The franchise grants exclusive rights within the Special Venue but faces restrictions on broader territory rights. Notable concerns include the system's declining trajectory, high closure rates, and dependence on institutional venue performance.
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Total startup costs, working capital, and financial requirements
Training, marketing support, technology, and operational assistance
Royalty, marketing, technology, and other ongoing fees
Revenue data, P&L estimates, and financial projections
Lawsuits, disputes, and legal risk assessment
Territory rights, term length, non-compete, and transfer rules
82 legal provisions scored on a franchisee-friendliness scale
Unit growth trends, exit rates, and system trajectory
Similar to Ben & Jerry's Special Venue Scoop Shop in category and investment range