Question 1

What training does Ben & Jerry's Scoop Shops franchise provide?

Accepted Answer

Ben & Jerry's Scoop Shops provides initial training as detailed in Item 11 of the Franchise Disclosure Document.

Question 2

Does Ben & Jerry's Scoop Shops provide ongoing support to franchisees?

Accepted Answer

Yes, Ben & Jerry's Scoop Shops provides ongoing support including field visits (As deemed advisable), phone/email support, ongoing consultation.

Question 3

What technology does Ben & Jerry's Scoop Shops franchise provide?

Accepted Answer

Ben & Jerry's Scoop Shops uses the Ben & Jerry's approved POS system POS system. They also provide proprietary software. Online ordering system is included.