Question 1

What training does Ace Hardware franchise provide?

Accepted Answer

Ace Hardware provides initial training as detailed in Item 11 of the Franchise Disclosure Document.

Question 2

Does Ace Hardware provide ongoing support to franchisees?

Accepted Answer

Yes, Ace Hardware provides ongoing support including field visits, phone/email support, ongoing consultation.

Question 3

What technology does Ace Hardware franchise provide?

Accepted Answer

Ace Hardware uses the Epicor Software Corporation or designated vendors POS system. They also provide proprietary software. Online ordering system is included.