The total ongoing fee rate for a Ace Hardware franchise is approximately 2.0% of gross sales (2025 FDD). This includes the royalty fee, a 2.0% marketing/advertising fund contribution, a $315.25/month technology fee, and other recurring charges.

Ace Hardware has been involved in 3 litigation cases over the past 3 years (2025 FDD). There are no class action lawsuits pending.

No, the Ace Hardware franchisor has no bankruptcy filings in their disclosure history (2025 FDD).

Ace Hardware offers non-exclusive territory rights to its franchisees (2025 FDD). The franchise agreement does not include encroachment protection. Online sales rights are shared between the franchisor and franchisee.

Ace Hardware currently operates 5,144 locations (2025 FDD) (4,885 franchised, 259 company-owned). The system grew by 3.0% over the past year. The 3-year compound annual growth rate is 2.7%.

The 1-year franchisee turnover rate for Ace Hardware is 1.3% (2025 FDD). This includes closures, terminations, non-renewals, and transfers. A lower turnover rate generally indicates higher franchisee satisfaction and system stability.

Ace Hardware's post-termination non-compete clause lasts 1 year after termination or expiration (2025 FDD).

Yes, Ace Hardware's franchise agreement requires mandatory arbitration for dispute resolution (2025 FDD).

Ace Hardware provides 163 hours of initial training (2025 FDD). Ongoing field support is provided on a as-needed basis.

Yes, Ace Hardware provides site selection assistance to help franchisees find the right location (2025 FDD). The franchisor also provides technology support and systems.