X-Golf

What are the specific details and current status of the 2 pending litigation cases, and what claims do they involve?

Why has the franchisor initiated 2 plaintiff cases, and what were the outcomes or expected resolutions for each?

Given that median and average gross sales ($97,000-$99,000) are significantly below typical ranges for this category, what explains this performance gap and what factors contribute to unit profitability?

The support and training score of 78 falls below the typical range of 79-93 for this category—what specific training or support services are provided to franchisees, and are there plans to expand these offerings?

Can you explain the unusually strong System Health score of 85, which exceeds the typical range of 50-75? What metrics drive this above-average assessment?

The Investment Costs score of 31 is extremely low compared to the typical range of 75—what additional startup or infrastructure costs should a franchisee anticipate beyond the stated $40,000 franchise fee?

With the non-compete radius limited to 5 miles (below the typical 10-25 mile range), how does the franchisor protect existing unit territories from direct competition?

Of the 2 closed units in 2024, what were the reasons for closure and were they in the same geographic market?

How are disputes resolved under the binding arbitration clause, and what has been the franchisor's experience with arbitration costs and timelines in the 2 pending cases?

The franchise agreement requires personal guarantees from all owners—have any franchisees faced liability claims under these guarantees, and what is the franchisor's process for enforcing them?

Can you provide details on the 6 categories of supplier requirements and the extent of markup or rebates the franchisor receives from designated suppliers?

What specific Item 19 financial information is disclosed, and does it include break-even analysis, typical unit economics by location type, or performance benchmarks by territory?

Given the $20,000 renewal fee and potential 20-year total term, how many franchisees have renewed their agreements to date and what percentage chose not to renew?

The transfer fee is $17,500—what process and approval requirements do franchisees face when transferring their unit to a new owner?

The system grew from 70 to 124 units in 3 years—what percentage of this growth came from new franchise sales versus acquisitions of existing units?

Are there any geographic concentrations of the closed or transferred units, and does the franchisor have development quotas or performance requirements that impact renewal decisions?

What marketing and advertising support is provided beyond the 1% ad fund contribution, and how is the ad fund allocated across corporate campaigns versus local franchisee support?

The 2-year non-compete period is relatively short—what restrictions apply to franchisees after they exit the system, and are there any non-solicitation clauses regarding customer lists or employees?

Can you detail the circumstances of the 2 plaintiff cases initiated by the franchisor—were they related to non-payment of royalties, breach of operational standards, or other issues?