Wyndham Garden

Why is the monthly technology fee of $1,050 approximately 43% higher than the typical range for hospitality franchises, and what specific services and systems are included in this fee?

Given the 15-year initial term with zero renewal options, what happens to franchisees at the end of the contract term—do they have any right to purchase a renewal agreement or must they exit the system?

Can you provide details on the 2 pending litigation cases, including the nature of disputes and current status, to help assess ongoing risk?

With non-exclusive territory and no encroachment protection, how does the franchisor handle placement of new units in relation to existing franchisees' operations?

What percentage of closures in 2022 (7 units) were owner-initiated exits versus systems experiencing financial distress, and what support was provided to struggling locations?

How many of the 4 units added in the past year came from transfers versus entirely new unit openings, and what is the franchisor's target for system growth?

The franchisor was both plaintiff and defendant in 2 cases each over 3 years—can you summarize the nature of these disputes and their outcomes or settlement terms?

Given the lack of renewal options, what incentives or pathways exist for long-term franchisees to remain in the system after 15 years?

What specific training, technology, and ongoing support justify the $1,050 monthly technology fee compared to competing hospitality franchise systems?

Are there any geographic concentrations in closures or transfers that might indicate regional market challenges?

How does the franchisor define 'curable' versus 'non-curable' defaults in the termination clause, and can you provide examples of the 15 non-curable defaults?

What is the personal guarantee requirement scope—are spouses in non-community property states also required to guarantee obligations?

Can you clarify the transfer fee of $37,450—is this a flat fee or a percentage of sale price, and are there any other costs associated with unit transfers?

Given the Item 19 availability, can you provide sales data, average unit volumes, and profitability metrics for comparable units by location?

What specific metrics triggered the 0.0% termination rate, and does this reflect franchisor leniency or exceptionally compliant franchisees?

Are there published financial benchmarks or performance guarantees available for franchise units, and what is the typical payback period?

How are the royalty (5%) and ad fund (3%) rates used—is the ad fund pooled nationally or region-specific, and can franchisees audit these expenses?

What happens to a franchisee's brand assets, trademarks, and goodwill after the 15-year term expires with no renewal option?