Wingate by Wyndham

The franchise has 8 total litigation cases with 6 against the franchisor, which exceeds the typical range for this category. What are the nature and outcomes of the 6 cases where the franchisor is named as defendant, and are any related to the 2 currently pending cases?

System Health scores 45/100, below the typical range of 50.0-68.0. What specific operational or performance metrics are driving this below-average assessment?

Risk Factors score is 43/100, below the typical range of 44.0-75.0. What are the primary risk factors identified for this franchise system?

Investment Costs score is 0/100, significantly below the typical range of 59.0-81.0. Can you explain what investment data or cost structure is responsible for this score, and what additional costs should a franchisee expect beyond the stated fees?

Closure numbers increased from 7 units in 2022 to 11 units in 2024, while the system maintained flat growth. What are the primary reasons franchisees are exiting, and what support is being provided to struggling locations?

The franchise agreement states there are no renewal rights or options. Does this mean franchisees cannot continue operating after the initial 20-year term, and if so, what happens to their investment and business at the end of the term?

The agreement requires personal guarantees from all owners and individuals on Schedule B, plus spousal signatures in community property states. How strictly is this enforced, and are there any circumstances where personal guarantees can be released or modified?

What are the 2 pending litigation cases, what are the alleged claims, and what is the estimated timeline for resolution?

The territory is protected but not exclusive. Can you define the boundaries of the protected territory and explain what prevents the franchisor from placing another Wingate by Wyndham location nearby?

With a 5.8% annual exit rate and zero franchisor terminations, what is the franchisor's assessment of franchisee satisfaction, and are there early warning indicators being monitored for struggling franchises?

Can you provide a detailed breakdown of the 4 termination cases that occurred in 2022, including specific default reasons and remediation attempts made before termination?

The 20-year initial term with no renewal options is unusual for this category. What was the strategic rationale for this structure, and has the franchisor considered offering renewal options to long-term successful franchisees?

Item 19 financial performance data is available. Can you share the median and average gross sales, profit margins, and number of units reporting, broken down by years of operation if possible?

What specific support or training does Wingate by Wyndham provide to help franchisees address the operational or performance issues that may be contributing to the above-average closure rate?

Are the 2 pending litigation cases material to the franchise system's operations or finances, and should a prospective franchisee factor any potential liability into their investment decision?

The technology fee is $734 annually. What technology systems and services does this cover, and are there opportunities to negotiate or reduce this fee based on the franchisee's needs?

Given the zero non-compete provision, what prevents a franchisee from opening a competing hotel brand immediately after exiting a Wingate by Wyndham location?

The Ongoing Fees score is 61/100, at the bottom of the typical range of 62.0-62.0. Is there any flexibility in negotiating the combined 8.5% royalty and ad fund rate for established or high-performing franchisees?

What specific metrics or Key Performance Indicators (KPIs) does the franchisor use to identify underperforming franchises, and what intervention or support strategies are triggered when a location falls below threshold performance?