Wing It On!

The 1-year turnover rate of 25.0% and closure rate of 25.0% are significantly above industry norms for quick service restaurants. What is the primary driver behind these exits—market conditions, operational challenges, or profitability issues?

Unit closures have increased from 1 in 2022 to 3 in 2024. Can you provide detailed information about each closure, including the reasons, locations, and financial performance of the closed units?

Median gross sales of $570,606 fall approximately 30% below the typical range for this franchise type. What percentage of current franchisees are meeting the mandatory minimum annual revenue target of $350,000, and what happens to units that fail to meet this requirement?

The franchise has 1 pending litigation case. Can you explain the nature of this case, the parties involved, and the anticipated timeline for resolution?

Why does the franchisor charge zero monthly technology fees when the typical range is $110-$408? What technology systems are included, and how are technology costs covered?

The agreement lists 24 termination causes, above the typical range of 15-20. Can you provide the complete list of termination causes and clarify which violations are curable versus non-curable?

With a non-exclusive territory and 14 franchises within the system, how does the franchisor prevent customer confusion or cannibalization between nearby locations?

The franchise requires achievement of $350,000 minimum annual gross revenue after 6 months. What percentage of current franchisees failed to meet this threshold in their first year, and what remedies or support does the franchisor provide?

Renewal conditions are listed as 6 specific requirements, below the typical range of 7-9. What are these 6 renewal conditions, and are there subjective criteria that could impact renewal approval?

Post-termination restrictions include a 2-year, 10-mile non-compete that extends to 5 miles of any other Wing It On! location. How does the franchisor enforce this restriction, and have there been disputes over non-compete violations?

The franchise agreement requires mandatory binding arbitration in Carson City, Nevada or the franchisor's headquarters. What are the average costs and timelines for arbitration cases, and can you provide settlement amounts from previous disputes?

All owners and spouses must personally guarantee franchise obligations. What liabilities are covered by this personal guarantee, and have franchisees faced personal asset claims from the franchisor?

The franchisor may suggest retail prices and specify minimum/maximum pricing. How much pricing flexibility do franchisees have, and has the franchisor enforced pricing restrictions that impacted profitability?

Late payment fees are $25/day up to $500/month plus 1.5% interest. How frequently do franchisees incur these fees, and are there any examples of franchisees who fell into a debt spiral due to accumulated late fees?

The transfer fee is $10,000 with only 1 renewal option for 10 years. What are the specific conditions for transfer approval, and can the franchisor deny a transfer request?

The franchise has shown zero net unit growth over the past year despite maintaining 12 units. Is the franchisor actively recruiting new franchisees, and what is the growth strategy for the next 3-5 years?

Three units show 'ceased other' status in the unit history. Can you explain what 'ceased other' means and why these units exited the system?

System health scored 35/100 (below the typical 50-75 range) and risk factors scored 41/100 (below the typical 60-78 range). What specific operational or financial concerns drove these low scores?

Of the 12 current units, how many are owned by multi-unit franchisees versus single-unit operators, and do multi-unit franchisees show different retention rates?

The franchisor initiated 1 litigation case as plaintiff. What was the nature of this case, the defendant, the outcome, and does it reflect a pattern of enforcement actions?