Window Genie

The franchise fee of $40,000 is significantly lower than the typical range of $45,000-$59,900 for home services franchises. What explains this pricing strategy and does it indicate different support levels compared to competitors?

Can you provide details on the 2 cases the franchisor initiated as plaintiff? What were the underlying disputes and what were the outcomes?

The system has declined from 113 to 103 units over 3 years. What specific factors does the franchisor attribute to these closures and terminations?

Termination rate is 5.8% annually. What are the primary reasons franchisees are being terminated, and what performance thresholds trigger termination decisions?

The franchise has negative unit growth of -2.83% annually. What is the franchisor's growth strategy to reverse this trend, and what market conditions does management expect to change?

System Health scores 38/100, well below the typical 50-70 range. What specific operational or financial challenges is the system experiencing?

Can you clarify the 1 case where the franchisor was defendant? What was the nature of the claim and how was it resolved?

The non-compete clause is 2 years and 25 miles. Has the franchisor enforced this restriction, and are there documented cases of enforcement?

Termination causes total only 12 versus a typical range of 14-21. Does this mean fewer contractual breach grounds compared to competitors, or that termination requires franchisor discretion beyond contractual causes?

Of the 11 unit closures in 2024, how many were franchisor-initiated terminations versus voluntary unit closures, and what were the primary financial or operational issues cited?

The franchisor maintains supplier control over 5 categories including inventory and equipment. Can franchisees source comparable products elsewhere, or are they locked into franchisor-approved suppliers exclusively?

Disputes must be litigated in McLennan County, Texas. How many of the 3 litigation cases were filed in this location, and has this venue requirement created barriers for out-of-state franchisees?

Transfer fees are $12,000 and renewal fees are $5,000. Have these fees increased over time, and what approval process does the franchisor use to evaluate transfer applications?

The agreement requires personal guarantees from all 5%+ owners. Are spouses typically required to sign confidentiality agreements, and what are the specific restrictions placed on them?

Jury trial rights are waived and mandatory mediation is required. In disputes to date, how often has mediation resolved conflicts versus proceeding to litigation?

Median gross sales are $387,308. What percentage of franchisees fall below this median, and what is the typical failure timeline for underperforming units?

Support & Training scores 95/100, above the typical range. What specific training or ongoing support distinguishes Window Genie from competitors in this category?

The Item 19 financial performance statement shows average gross sales of $485,284. Does this include gross revenue before costs of goods sold, and what are typical operating expenses as a percentage of these revenues?

Non-renewal rate is only 0.9%. Does this indicate low franchisee dissatisfaction, or are franchisees prevented from choosing non-renewal due to contractual barriers?

Investment score is 77/100, slightly above typical. What comprises the initial investment beyond the $40,000 franchise fee, and are there financing options available?