Which Wich Superior Sandwiches

Given the 19.8% decline in units over the past year, what specific factors does the franchisor attribute to recent closures and non-renewals?

Can you provide detailed financial performance data (Item 19) showing average unit volumes for operating locations, as this is not currently disclosed?

What support or intervention programs has the franchisor implemented to address the 28% annual exit rate, and what results have these initiatives produced?

The non-renewal rate is 11.7%—what are the primary reasons franchisees cite for choosing not to renew at the end of their terms?

With a System Health score of 0/100, what specific operational or governance issues have been identified, and what remediation efforts are underway?

Why is the monthly technology fee of $100 set significantly below the category average of $110-$408, and are there planned increases?

The non-compete radius of 1 mile is substantially below the typical 5-10 mile range—how does this protect your investment from nearby competitive units?

What is the actual total of all ongoing fees (royalty, ad fund, technology) as a percentage of gross sales, and how does this compare to competitors?

Of the 42 units that closed in 2024, how many were franchisor-initiated terminations versus voluntary closures or non-renewals?

Can you explain the difference between 'Ceased Other' category (22 units in 2024) and standard closures, and how this affects remaining franchisees?

The franchise has only 150 units remaining—what is the minimum viable system size for profitable franchisor operations, and are you approaching that threshold?

Given the decline from 262 to 150 units over 3 years, what is the franchisor's growth strategy and realistic unit projections for the next 3-5 years?

With 12 termination causes in the franchise agreement (below the typical 15-20), what specific franchisee defaults trigger termination without a cure period?

The transfer fee is $10,000 and renewal fee is $15,000—are these fees refundable if the franchisor declines renewal, or if you request a transfer that is denied?

What mandatory renovations are required at renewal, what is the estimated cost, and can this be negotiated?

Since territory is non-exclusive with no encroachment protection, has the franchisor opened units that directly compete with existing franchisees, and if so, how many?

Can you provide case studies of the 11 units transferred in 2024 to understand whether transfers typically go to new franchisees or are absorbed by the franchisor?

The dispute resolution clause mandates binding arbitration—how many disputes have been arbitrated in the past 3 years, and what were the outcomes?

What are the personal guarantee requirements for owners and spouses, and are these standard or negotiable in the franchise agreement?

In which 9 categories am I required to purchase from designated franchisor-approved sources, and what is the markup or price premium versus open-market options?