The transfer fee of $40,000 is more than double the typical range for this franchise type. What specific services or franchisor approvals justify this significantly higher fee?
#1
Can you provide details on the 2 litigation cases filed in the past 3 years, including the nature of disputes, outcomes, and whether they are typical of the franchise relationship?
#2
The franchisor initiated 1 case and was defendant in 1 case. What were the specific claims and resolutions, and how might they affect my rights as a franchisee?
#3
With only 1 current unit after 3 years, what is the franchisor's growth strategy and timeline for expanding this system? What are the realistic near-term unit projections?
#4
The non-compete clause restricts activity within 10 miles and applies to each restaurant location. If the franchisor opens multiple units near my territory, could my non-compete restriction effectively expand geographically?
#5
You require binding arbitration in Sacramento County, California for all disputes. What is the typical cost and timeline for arbitration based on past cases, and can franchisees appeal arbitration decisions?
#6
The mandatory development quota is mentioned as a financial obligation. What are the specific unit development quotas I would be required to meet, and what are the financial penalties for non-compliance?
#7
Personal guarantees are required from all owners. Does this personal guarantee survive termination, and am I liable for unpaid royalties, renewal fees, or other obligations after my franchise relationship ends?
#8
The 18% interest rate on late payments is substantially above standard rates. Are there any grace periods before interest accrues, and has this been enforced in prior disputes with franchisees?
#9
All pricing for franchise fees, royalties, and unit fees is exclusively controlled by the franchisor. What mechanisms exist to prevent unilateral price increases, and how often have fees been adjusted since the system launched?
#10
Can you explain why Investment Cost scores below the typical range (67/100) for this franchise type? What specific costs are included in this assessment?
#11
Support & Training scores significantly above range at 94/100. What specific training and ongoing support will I receive as an area representative, and are these services included in the royalty or offered separately?
#12
With zero terminations and zero non-renewals in the data, how many franchisees have voluntarily exited, and what were their stated reasons for leaving?
#13
The system shows non-compete of 2 years post-termination. If I am terminated by the franchisor, would I still be subject to the full 2-year non-compete restriction even if termination is without cause?
#14
What is meant by 'PROTECTED' territory status versus 'exclusive'? What specific encroachment protections are guaranteed versus discretionary?
#15
Can the franchisor modify the territory during my initial 10-year term or renewal period, and if so, under what circumstances?
#16
If I fail to meet the mandatory development quota, what are the exact consequences—automatic termination, financial penalties, territory reduction, or some other remedy?
#17
The Franchise Disclosure Document does not include Item 19 (financial performance representations). Are there any financial projections, income claims, or performance benchmarks available from existing or former franchisees?
#18
With only 1 unit currently in the system, how representative is this franchise of a mature, proven business model? What is your timeline for profitability and when do you expect the system to reach 10+ units?
#19