Water Wings Swim School

Can you provide detailed information about the 5 total litigation cases, including the nature of disputes, outcomes, and whether any involved franchisor-franchisee conflicts?

Why does the franchise agreement include 32 termination causes compared to the typical 15-22 for similar franchises, and which causes are non-curable defaults allowing immediate termination?

What specific products and services does the franchisor designate for the 13 supplier categories, and how much control do franchisees have in selecting alternative suppliers?

Given the $25,000 transfer fee above typical market rates, can you explain the justification and whether this fee is negotiable?

Your 6.0% royalty rate is below the 7-8% typical range—can you clarify if this rate is locked in for the initial term or subject to increase at renewal?

How does the $2,500 monthly minimum royalty affect franchisees during seasonal slowdowns, particularly in the summer months when swim school demand may fluctuate?

The renewal conditions require 50% of the then-current initial franchise fee and complete facility renovation—what does 'complete renovation' entail and what are estimated costs?

Can you provide a breakdown of the 3 litigation cases filed in the past 3 years, including whether they involved operational compliance, payment disputes, or territorial disputes?

With a 33.3% unit growth rate in the past year, what is your strategy for continued expansion and are there geographic markets where you plan to increase density?

The binding arbitration clause requires resolution in Tarrant County, Texas regardless of franchise location—how does this affect franchisees operating outside Texas?

What support and training is included to justify the perfect 100/100 score in this category, and what are the specific ongoing support programs available?

Can you clarify why the investment cost score is 0/100 and what costs are not included in the stated $50,000 franchise fee?

The personal guarantee requirement means franchisees are personally liable for all obligations—are there any circumstances under which this guarantee can be limited or removed?

What percentage of current franchisees have accessed the 2 renewal options, and what is the typical renewal experience regarding required renovations and fee increases?

Given the wide sales performance spread ($1.0M to $2.7M across quartiles), what factors drive this variance and what is the median performance broken down by unit age and location?

The non-compete clause restricts activity within 2 years and 25 miles—does this apply after franchise termination by the franchisor as well as voluntary exit?

How is the $2,000 annual technology fee allocated, and does it cover all required software systems or are there additional technology costs?

Can you provide Item 19 financial performance data showing unit profitability, and does this data account for owner compensation?

Are the 3 litigation cases from the past 3 years still resolved, and were any settlements or confidentiality agreements involved?

What is the geographical distribution of your 12 current units, and are there any exclusive territory protections despite the non-exclusive territory designation?