Victory Lane Quick Oil Change

What specific breaches or conditions led to the 2 franchisor-initiated litigation cases, and have these issues been resolved or addressed in the current franchise agreement?

Why have unit numbers declined from 36 to 34 over the past 3 years? What are the primary reasons franchisees are closing units, and what support is the franchisor providing to improve retention?

Median and average gross sales are significantly below industry range for quick oil change franchises—$588K and $645K versus $712K-$1.5M. Can you explain this gap and provide sales breakdowns by vintage or location type?

The termination rate of 2.9% exceeds the typical range—how many franchises has the franchisor terminated in the past 3 years and for what specific violations or defaults?

What is driving the expansion of termination causes to 20 compared to the typical 13-18? Have additional grounds for termination been added recently, and what are the key new triggers?

The total potential contract term is 35 years—significantly longer than the typical 15-30 year range. How does the franchisor handle renewal pricing, performance standards, or operational updates across these extended periods?

Personal guarantees from all owners and spouses are required—are there circumstances under which the franchisor would waive this requirement, and what specific claims or damages have been pursued against franchisees under the indemnification clause?

You have 20 designated termination causes versus the typical 13-18. Can you rank these by frequency and explain which causes are most commonly invoked?

What is the average unit lifespan in the system, and how many units are 5+ years old versus actively operating versus closed?

Supplier restrictions include designated suppliers and specification requirements—can franchisees negotiate approved suppliers or sourcing alternatives, or are choices fixed by the franchisor?

Item 19 shows sales data—are the reported units representative of the entire 34-unit system, or are certain underperforming locations excluded from the financial data?

System Health score of 43 is below the typical range—what specific operational or performance metrics underpin this lower score?

Investment score of 73 falls slightly below the typical 75—what are the primary cost outliers in opening a Victory Lane franchise versus comparable quick oil change concepts?

Have there been any recent management, strategic, or operational changes at the franchisor level that might explain the unit decline trend over the past 3 years?

The non-renewal rate is 0.0%—does this mean all units that closed were voluntary exits, or are renewals automatically processed without franchisee opt-out opportunities?

What support, training, or financial assistance does the franchisor provide to struggling franchisees before pursuing termination, given the 2.9% termination rate?

Are there geographic clusters of closures or transfers, or are exits distributed across the territory? What market conditions or region-specific challenges affect unit viability?

The 2-year, 25-mile non-compete applies post-exit—are there documented cases of former franchisees violating this, and has the franchisor enforced it judicially?

Contract Terms score of 75 is above the typical 60-70 range—which specific contract provisions are more favorable than the category average, and are any provisions non-negotiable?