Two Maids

The Franchise Fee of $19,950 is significantly below the category average of $30,000-$60,000—what is included in this fee compared to competing cleaning franchises, and are there any additional onboarding costs not listed?

The Technology Fee of $650/month is the highest documented in the category—what specific technology services and software does this cover, and are there any alternatives or the ability to reduce this fee?

The Transfer Fee of $24,950 is nearly double the typical range—under what circumstances would a franchisee incur this fee, and are there any credits or reduced fees for internal transfers or renewals?

Transfer Rate of 6.9% is notably above typical—what are the primary reasons franchisees are transferring their units, and does the franchisor have data on whether these transfers are voluntary or franchisor-encouraged?

With a 22% annual unit growth rate, what geographic markets are expanding fastest, and are new units primarily acquired through franchisee recruitment or acquisitions of existing independent cleaning businesses?

Closure rates have increased from 4 units (2022) to 6 units (2024)—what are the stated reasons for these closures, and how many were due to franchisee underperformance versus market conditions or franchisor termination?

Of the 13 termination causes listed, which are most frequently invoked, and can you provide specific examples of terminations in the past 2 years with circumstances?

The dispute resolution clause requires binding individual arbitration with no class action rights—has this clause been tested in litigation, and what are typical costs for franchisees pursuing arbitration?

Personal guarantees are required from anyone with direct or indirect control, including spouses—how strictly is this enforced, and are there any scenarios where personal liability has been pursued?

Equipment, products, and supplies must be purchased exclusively from approved suppliers—can you provide a list of approved suppliers, typical markup costs, and whether franchisees have flexibility to negotiate volume discounts?

Non-Compete of 2 years/25 miles is enforced post-termination—how frequently has the franchisor pursued enforcement, and are there documented cases where franchisees have challenged this restriction?

Renewal Conditions Count of 4 is below the typical 5-8—what are the specific renewal conditions, and what is the likelihood of renewal being denied for compliant franchisees?

The franchise agreement has 4 legal clauses scored 4/5 as franchisor-favorable—in disputes, what percentage of arbitration cases have been decided in favor of franchisees versus the franchisor?

Termination for 'Service Mark Violations' requires cure within 24 hours—can you clarify what constitutes a service mark violation and provide examples of violations that triggered terminations?

Item 19 financial data is available—what percentage of franchisees reported in Item 19 achieved or exceeded the median gross sales figure of $444,689, and what is the typical net profit margin after all fees and expenses?

With 144 current units but only a portion reporting in Item 19—how many units actually provided financial data, and are underperforming units under-represented in the reported averages?

The franchise has only 1 total litigation case ever recorded—is this accurate, or are there settled cases, arbitration awards, or regulatory complaints not reflected in disclosed litigation?

Territory is protected but not exclusive—under what circumstances would the franchisor authorize a second Two Maids location within your protected territory?

The agreement allows franchisor pricing control for supplies—are there price caps or annual limits on increases, and what recourse do franchisees have if pricing becomes uncompetitive?

What is the average time from franchisee recruitment to first revenue, and what percentage of franchisees reach profitability within the first 2 years of operation?