True Install

Can you provide detailed financial performance data or Item 19 disclosure information, given the Financial Performance score of 40/100 is notably below typical range?

What explains the exceptionally low technology fee of $100 monthly compared to the typical range of $156.50-$599.00 for home services franchises, and are there plans to increase this fee?

Given the contract includes 23 termination cause events (above the typical 14-21 range), can you itemize which specific causes are unique to True Install and explain the business rationale for each?

With only 3 franchised units in operation, how representative are exit metrics showing 0% turnover? When do you project having sufficient unit data to provide reliable performance benchmarks?

Of the 2 total litigation cases on record, can you provide the details, outcomes, and dollar amounts involved in each case?

The contract specifies 20 non-curable default events. Can you list all 20 events and clarify whether franchisees have any opportunity to cure before termination is enforced?

How will the binding arbitration clause with individual-basis-only disputes impact a franchisee's ability to join class actions if multiple franchisees experience similar issues?

What specific remodeling and expansion requirements must be met to renew the franchise after the initial 10-year term, and what are the estimated costs?

The territory is protected but not exclusive. Can the franchisor place another franchisee within your 25-mile protected territory, and under what circumstances?

How is the $11,250 transfer fee calculated, and does it apply if you sell the franchise back to the franchisor?

Given the Ongoing Fees score of 60 is below the typical 62.0, what additional or hidden fees should franchisees expect beyond the 7% royalty, 2% ad fund, and $100 technology fee?

Can you explain the Risk Factors score of 78 (above typical 58-76 range) and what specific risks were identified in that assessment?

What support and training specifics lead to the Support & Training score of 95, which exceeds typical range of 79-90?

Are there renewal fee costs not specified in the contract, and if none exist, is this confirmed in writing?

What happens to the 2-year, 25-mile non-compete if you sell your franchise to another franchisee versus if the franchisor terminates you?

How many of the 2 existing franchisees (besides the franchisor's company unit, if any) can you connect me with for reference calls?

Given the 50% unit growth rate in 1 year, what is the franchisor's projected growth timeline for the next 3 years, and are there any unit sales targets or quotas franchisees must meet?

The dispute resolution clause requires individual arbitration with class action waivers. Has the franchisor faced any regulatory challenges regarding this clause in the home services industry?