TKK Fried Chicken

Can the franchisor provide detailed explanations for the 8 unit closures in 2023-2024, including franchisee-provided reasons for exit decisions?

What percentage of the 4 closures in each year were due to poor unit economics versus other factors such as operator retirement or relocation?

How does the franchisor define and track unit closures versus transfers, given that the transfer rate is 0.0% despite some units leaving the system?

Given the 13.8% annual turnover rate significantly exceeds the typical 0.05-6.55% range, what retention support programs or operational improvements has the franchisor implemented?

Can you provide Item 19 financial performance data or average unit volumes for operating locations to assess unit profitability?

The agreement includes 25 termination causes versus the typical 15-20. Can you explain the business rationale for the additional termination provisions?

How many of the 25 termination causes allow a cure period, and for how long? The disclosed data suggests only 5 have a 30-day cure period.

Regarding the mandatory affiliate supply requirement with Arms Global Inc., what price controls or cost caps exist to protect franchisees from excessive markups?

Can you provide a breakdown of the 8 specified equipment suppliers and whether franchisees can source alternative equipment with franchisor approval?

The renewal fee is listed at $10,000, but the agreement mentions mandatory remodel and refurbishment at franchisee expense with no cost cap. What is the typical total investment required for renewal?

Has the franchisor ever refused renewal or imposed conditions beyond the stated 8 renewal requirements? Can you provide examples or documentation?

With territory being protected but non-exclusive, under what circumstances could the franchisor place another TKK unit within the protected radius?

The post-term non-compete restricts operation of any quick-service restaurant with fried chicken as a key menu item. How broad is the franchisor's interpretation of 'key menu item'?

Can you clarify the scope of spousal guarantee requirements and under what circumstances the franchisor would require spousal personal guarantees?

Are the required $2,000,000 general liability insurance limits typical for the system, and has the franchisor required higher coverage amounts from specific franchisees?

Given zero terminations and zero non-renewals historically, what triggers would cause the franchisor to actually terminate a franchise relationship?

Can you provide a reference list of franchisees who have exited in the past 24 months and contact information for their candid feedback on unit economics?

What is the typical payback period for the initial $37,500 franchise investment based on comparable operating units in the system?

Are there any pending or threatened litigation cases not yet disclosed, and what is the franchisor's experience with franchisee disputes over supply pricing or operational mandates?