The franchise fee of $47,500 is significantly above the typical range for real estate service franchises ($20,000-$40,000). What specific services, technology, or training justify this premium pricing compared to your competitors?
#1
Four litigation cases were initiated against the franchisor in the past 3 years. Can you provide details on the nature of these cases, their outcomes, and what changes were implemented to prevent future disputes?
#2
Your system experienced 32.6% 3-year CAGR, well above the typical range of -3.1%-4.4%, growing from 39 to 91 units. What is driving this exceptional growth and how sustainable is this rate?
#3
Turnover rates are significantly below typical range (3.7% 1-year vs. 4.0%-13.2% typical). Is this low turnover a result of excellent franchisee satisfaction, selective recruitment, or other factors?
#4
Zero unit transfers have occurred in the system. What is your policy on unit transfers or sales between franchisees, and are there restrictions that prevent transfers?
#5
Investment Costs score of 44/100 is below the typical range of 70-78. Can you break down the total first-year investment costs including working capital, real estate, technology, and other startup expenses?
#6
The franchise agreement includes a 24-hour cure period for certain violations and binding arbitration with class action waiver. Have any franchisees contested these dispute resolution terms, and what is your rationale for individual arbitration?
#7
Only 2 cases have been closed and terminated by you in the past 2 years out of 91 units. What specific violations or performance issues trigger termination, and how are underperforming franchisees supported?
#8
Your territory is protected but non-exclusive. How do you prevent encroachment beyond the protected territory definition, and what mechanisms exist if a franchisee believes you've violated encroachment protection?
#9
With no non-compete restriction (0 years / 0 miles), what prevents a former franchisee from immediately opening a competing real estate business in the same area?
#10
The franchise agreement offers a 10-year initial term with 2 five-year renewals. What are the renewal fee costs, and under what conditions might renewal be denied?
#11
System Health scored 80/100, above the typical range. What specific operational metrics and franchisee compliance standards support this high rating?
#12
Support & Training scored 79/100, above the typical range. Can you detail the training hours, ongoing support frequency, technology platforms provided, and how support is delivered?
#13
Of the 4 units that closed in 2022, were these closures voluntary or franchisor-initiated, and what were the primary reasons for exit?
#14
Your Item 19 financial performance disclosure is not available. Do you provide any sales data, average unit volumes, or profitability information to prospective franchisees?
#15
With a $5,000 transfer fee and no recent transfers, what is your approval process for franchisee-to-franchisee unit sales, and are there conditions that could prevent a transfer?
#16
Real estate services franchises typically include advertising and technology costs. Beyond the 1.25% ad fund, what additional technology fees or marketing requirements should franchisees expect?
#17
The agreement requires binding arbitration through AAA. In the past 3 years, how many disputes proceeded to arbitration versus being resolved through pre-arbitration mediation or direct negotiation?
#18