Tails N' Trails

Can you provide clarity on why the system contracted from 3 units to 0 units? What happened to the remaining franchisees?

The Franchise Fee of $35,000 is significantly below the typical range of $45,000-$58,250 for pet service franchises. What explains this lower fee structure?

The Total Potential Term is 10 years, below the typical 12.5-20.0 year range. Why is the contract term shorter than industry standard, and are there renewal options available beyond the initial term?

The franchise provides exclusive territory but does not include encroachment protection language. How does the agreement prevent the franchisor from placing competing units within your territory?

What is the current status of the franchise system? Are there any active franchisees, and if so, why is the unit count reported as 0?

Can you provide a detailed breakdown of all ongoing fees beyond the 6.0% royalty rate, including any technology, support, or marketing costs?

The Financial Performance score is 40/100, below the typical range. Why does the franchise not provide an Item 19 earnings disclosure, and what financial data can franchisees access from existing or former units?

What specific defaults trigger the 5-day cure period versus the 30-day cure period outlined in the termination clause?

The post-termination non-compete applies to a 25-mile radius of 'any other franchise location.' As the system currently has 0 units, how will this restriction be enforced?

All disputes must be resolved through binding arbitration at the franchisor's headquarters location. What are the typical costs and timeframes for arbitration disputes in this franchise system?

The agreement requires unlimited personal guaranty from all holders of 5% or greater interest. Are there any circumstances under which this guaranty can be limited or released?

General liability insurance of $1,000,000 is required. Can you provide typical quotes or recommended insurance providers, and are there any additional insurance requirements?

Are there any recent or pending disputes, grievances, or regulatory investigations involving the franchisor that may not appear in formal litigation data?

Can you provide references from the franchisees who owned the 3 units that were in the system in 2022-2023, including information about why they exited?

What is the franchisor's plan for franchisee recruitment and system growth, given that the system currently has 0 active units?

The renewal fee is $5,000. Are there any conditions under which renewal may be denied, or is renewal automatic upon payment of the fee?

How many non-curable defaults are specified in the 20 non-curable termination events referenced in the agreement, and what are examples of these events?

What mandatory mediation process applies before arbitration, and who bears the costs of the required 60-day mediation period?