Style Encore

Can you provide the specific reasons for the 5 unit closures that occurred in 2023, and what circumstances led to the improvement in 2024?

Of the 4 terminations in 2022 and 4 in 2023, how many were franchisor-initiated versus franchisee-requested, and what were the primary causes?

The termination clause allows immediate termination with no cure period for non-curable defaults—can you clarify which defaults fall into this category and provide examples?

How are disputes typically resolved in practice, and has the requirement for binding arbitration in Minneapolis caused any cost or logistical issues for franchisees?

What capital expenditures are considered 'reasonable' for renewal, and are there specified minimum amounts franchisees must invest to qualify for renewal?

Can you provide examples of franchisees who have successfully renewed their agreements for a second 10-year term, and what their performance metrics were?

Since the personal guarantee requirement extends to principal owners and their spouses, how does the indemnification clause affect personal liability beyond business assets?

What training and ongoing support is provided to help franchisees achieve the median gross sales of $855,551, and how frequently is training updated?

Are there any territories currently available, and what is the process for determining territory size and boundaries?

Can franchisees modify or renegotiate the non-compete clause of 2 years/10 miles, or is this fixed for all franchisees?

What has driven the recent stabilization or slight growth in unit count after declining from 71 units 3 years ago to 66 units 1 year ago?

How does Style Encore support franchisees during economic downturns, and what performance support programs exist?

Are there any pending disputes or arbitration cases that haven't yet been filed as formal litigation?

What are the specific conditions required to renew beyond the initial 10-year term, and how strictly are these enforced?

How often does the franchisor conduct audits or inspections, and what are the typical findings?

If a franchise is not renewed, what happens to inventory, fixtures, and the business relationship?

Are there any transfer restrictions beyond the $10,000 fee, such as approval requirements or prohibited buyer types?

What percentage of current franchisees have been with the system for the full duration of their initial term, and how many have renewed?