SealMaster

The royalty rate of 5.0% is notably lower than typical for this category (6.0-10.0%). What is included in this royalty, and are there any tiered increases based on sales performance or system tenure?

Your Investment Costs score is 0 (typical is 75.0). Can you provide complete disclosure of all startup costs including equipment, technology, inventory, working capital, and training, with a detailed cost breakdown?

The non-compete restriction of 3 years and 500 miles is significantly broader than typical (2 years and 10-50 miles). What is the rationale for this extensive restriction, and are there any circumstances under which it can be negotiated or reduced?

Your total potential contract term of 25 years (10 initial + 3×5 renewals) exceeds the typical range of 10-20 years. How does this extended commitment affect franchisee equity and exit planning?

What was the nature of the 1 litigation case initiated against the franchisor during the 3-year period, and has it been resolved?

Can you explain the 7-unit transfer event in 2020? Were these franchisees selling their units, consolidating ownership, or exiting the system, and what prompted this activity?

With zero terminations or non-renewals on record, what circumstances would trigger franchisor termination of a franchisee agreement?

The Support & Training score of 100 exceeds typical ranges (74.0-91.0). What specific training and ongoing support programs create this exceptional score, and are they mandatory or optional?

Item 19 financial performance data is available. What are the median and average gross sales figures for units, and how many units reported data in the most recent period?

Renewal requires meeting 7 conditions including full compliance and facility upgrades. Can you detail all 7 renewal conditions and provide typical costs associated with meeting renewal requirements?

The binding arbitration clause specifies Erie County, Ohio as the venue. If you are located elsewhere, what are the practical implications for dispute resolution costs and accessibility?

Personal guarantees from all principal owners and spouses are required. Can guaranties be limited in scope, and are there circumstances where this requirement can be waived?

What is the current unit count trend beyond the 47 current units, and what is the franchise's growth strategy for the next 3-5 years?

Are there any territorial encroachment issues reported by franchisees, and how does the franchisor handle potential conflicts within the exclusive territory framework?

What happens to the territory if a franchisee does not renew after the initial 10-year term or any subsequent renewal period?

Can you provide details on the single 3-year litigation case, including the parties involved, claims, outcome, and any impact on franchisee operations or confidence?

What are the actual average unit economics, including typical revenues, COGS, labor costs, and profitability, for units of different ages and markets?

Are there any material changes to the franchise agreement, fee structure, or support systems planned in the next 12-24 months?