SAMBAZON

Why does the franchise system currently operate with only 1 unit, and what is the franchisor's growth strategy for expanding the system?

Given the monthly technology fee of $600 is significantly above the industry average of $110-$408, what specific technology services and platforms are included in this fee?

Can you provide a detailed breakdown of what the $600 monthly technology fee covers and whether franchisees can opt out or negotiate this cost?

The franchise agreement identifies 13 non-curable defaults that result in immediate termination—can you provide the complete list and explain the reasoning behind each?

With only 10 days to cure payment or reporting defaults versus 30 days for other defaults, how does this apply in practice, and are there any hardship exceptions?

The renewal process requires 'unlimited remodeling expenditures to conform to current standards'—can you provide an estimate of typical remodeling costs at renewal and clarify what 'unlimited' means?

How many franchisees have successfully renewed their agreements, and how many have chosen not to renew or failed to meet renewal conditions?

The dispute resolution clause requires binding arbitration in Orange County, Florida—how do you justify requiring franchisees nationwide to arbitrate in a specific location?

Can you explain the rationale for requiring unlimited personal guarantees from all principal owners and spouse guarantees as well?

Which 5 product/service categories require approved suppliers, and does the franchisor receive rebates or revenue sharing from these approved suppliers?

How are the minimum and maximum pricing set for approved suppliers, and can franchisees request exceptions or alternatives?

The franchisee must indemnify the franchisor against 'all claims arising from' their operations—does this include claims resulting from franchisor-provided training, equipment, or systems?

Given the system has only 1 unit, how many Sambazon locations have actually operated historically, and what caused all other units to exit the system?

Has the franchisor ever used the 13 non-curable default provisions to terminate a franchisee agreement, and if so, under what circumstances?

Are there any pending litigation cases or regulatory complaints against Sambazon that are not yet reflected in public records?

How does the $1,129,240 median gross sales figure compare to franchisees' actual net profit after accounting for royalties, technology fees, and operating costs?

Is the Item 19 financial performance data based on the 1 current operating unit, or does it represent historical data from multiple units?

If territory is not exclusive, what encroachment protections exist, and has the franchisor opened competing locations within 5 miles of franchisees?

Stores must operate 10 consecutive hours daily—is this a requirement in the franchise agreement, and are there penalties for failing to meet this operational standard?

Given the very small system size, what level of support and resources can franchisees realistically expect from the franchisor for training, marketing, and ongoing operations?