Can you provide details on the 5 units terminated by the franchisor in 2024? What were the primary reasons for termination?
#1
The termination rate of 13.5% is significantly above the typical range of 0.0%-1.1% for fast casual restaurants. What specific operational or contractual issues are leading to these terminations?
#2
Why does the monthly technology fee of $1,000 exceed the typical range by more than double (typical: $200-$500)? What specific technology services and systems does this cover?
#3
The median gross sales of $600,638 are below the typical range. Can you provide Item 19 financial performance data broken down by unit age, location type, and market conditions to help explain this variance?
#4
Given the 13.5% exit rate in the past year, what support or operational changes has the franchisor implemented to improve unit retention and performance?
#5
Can you explain the difference between the 6 units that 'ceased other' in 2022 versus the specific closures, terminations, and transfers documented in subsequent years?
#6
The franchise fee of $30,000 is below typical range. Are there additional startup costs, training fees, or equipment deposits not reflected in this initial franchise fee?
#7
What is included in the $1,000 monthly technology fee? Is this a fixed cost or does it scale with sales or unit volume?
#8
How many units operate profitably versus the median and average gross sales figures provided? Are there units significantly underperforming the median?
#9
The transfer fee of $5,000 is substantially below typical. Are there additional conditions, approval processes, or franchisor costs associated with unit transfers not reflected in this fee?
#10
With a 13.5% termination rate, what are the specific default conditions that most frequently trigger franchisor termination?
#11
Can you provide a breakdown of the 'ceased other' category for the past 3 years? Are these voluntary closures, acquisitions, or other circumstances?
#12
The non-compete clause restricts operation of 'any restaurant or food service business deriving more than 10% revenue from Mexican-inspired food' for 2 years. How is compliance monitored and enforced?
#13
Given that territory is protected but not exclusive, how does the franchisor prevent or manage customer overlap between nearby units?
#14
The renewal fee is the higher of $7,500 or 25% of the then-current franchise fee. Can you provide examples of what renewal fees have been for units renewing in the past 5 years?
#15
What specific encroachment protections are contractually guaranteed beyond the protected territory designation?
#16
Can you identify any operational or market patterns among the 5 units closed in 2024 (location, tenure, performance metrics)?
#17
The Dispute Resolution clause requires binding arbitration in Plano, Texas. Can you provide examples of disputes that have been arbitrated and their outcomes?
#18
How many of the current 37 units are in year 1-5 of operation versus year 6-10? Does unit performance or closure rates vary significantly by tenure?
#19
The operational control clause requires purchasing from franchisor-designated suppliers across 10 categories. Can franchisees negotiate pricing or are margins set by the franchisor?
#20