RSVP

The franchise fee of $15,000 is substantially lower than the typical range of $31,125-$50,000 for this category. What specific services, training, or support justify this lower entry cost compared to competitors?

Can you provide detailed explanations for the 3 litigation cases filed against RSVP in the past 3 years, including the nature of disputes, outcomes, and whether any patterns exist?

The termination rate of 7.3% is nearly double the typical range. What are the most common reasons franchisees are being terminated, and how many are franchisor-initiated vs. franchisee-requested?

Transfer activity spiked to 12 units in 2023 but declined to 4 in 2024. What circumstances drove the high transfer volume in 2023, and does this indicate franchisees are struggling or seeking exits?

System Health scores at 31/100, significantly below the typical 46.0-70.0 range. What specific operational, support, or franchise quality issues are driving this low score?

The franchise agreement lists 25 termination causes, well above the typical 12.0-21.0 range. Can you clarify which causes are most frequently triggered and whether any are considered standard business practice versus punitive?

Renewal conditions are listed at only 2 versus a typical 5.0-8.0. What renewal requirements must franchisees meet to retain their franchise beyond the initial 10-year term?

With a technology fee of only $50/month (below the typical $100-$500 range), what technology systems and support are included, and are there additional technology costs franchisees should expect?

The non-compete clause specifies 2 years within 25 miles. How is the 25-mile radius calculated, and have there been disputes or legal challenges regarding its enforcement?

Can you provide a breakdown of the 4 unit closures in both 2022 and 2024? Were these franchisee exits, franchisor-initiated terminations, or other circumstances?

Arbitration disputes must be conducted within 50 miles of Plymouth, Michigan. For franchisees located far from Michigan, what are the practical implications for dispute costs and accessibility?

Personal guarantees are required from all owners and spouses without limitation. In your experience, how often have personal guarantees been invoked, and for what circumstances?

Late royalty payments accrue interest at 1.5% monthly (18% annually). How frequently do franchisees incur these charges, and what is the typical total interest paid over a franchise term?

Can you clarify which of the 22 non-curable defaults would trigger automatic termination, and how do franchisees typically avoid these violations?

Minimum royalty payments are required if gross sales thresholds are not met. What are these minimum thresholds, and what percentage of franchisees currently meet or fall below them?

What specific support and training are provided given the 79/100 Support & Training score, and does this score align with franchisee satisfaction surveys?

Has the franchisor faced any regulatory investigations or complaints filed with state franchise regulators in the past 3 years?

Current units stand at 55 with negative 3.5% growth year-over-year. What is the franchisor's growth strategy, and how many new units are projected to open in the next 2-3 years?

Of the 2 litigation cases where RSVP was defendant, what were the outcomes and settlements, and have similar issues been resolved operationally?

Can you provide references from franchisees who joined in the past 2 years and specifically ask whether they've experienced termination threats or pressure to increase sales to meet minimum royalty thresholds?