Given the $1,652 monthly technology fee—substantially above the typical $130-$500 range for this category—what specific technology services, tools, and systems does this fee cover, and are there itemized breakdowns available?
#1
The $100,000 franchise fee significantly exceeds the typical $30,000-$60,000 range. What specific training, equipment, inventory, or support is included in this initial investment?
#2
With only 8 franchised units currently operating and zero units existing 1-3 years ago, how long has the franchisor been offering franchises, and what is the timeline for achieving profitability at the unit level?
#3
Can the franchisor provide detailed Item 19 financial performance statements showing the specific costs (COGS, labor, equipment, supplies) that franchisees incur to achieve the reported median gross sales of $1,372,088?
#4
The non-compete radius of 5 miles is significantly narrower than the typical 21-50 miles for this category. What is the franchisor's rationale for this limitation, and does it create opportunities for franchisees to open competing businesses nearby after exit?
#5
Given the recent system launch (8 units as of 2024), can the franchisor provide multi-year historical financial performance data for the existing 8 franchisees to validate sustainability of the reported sales figures?
#6
What happens if the franchisor declines to renew at the end of the initial 10-year term, and are there any guarantees or buyback options for franchisees who have built established customer bases?
#7
The agreement allows immediate termination for 18 events without cure opportunity and 11 events with only 0-30 day cure periods. Can you provide specific examples of which events fall into each category and what triggers are within franchisee control versus outside control?
#8
How is the mandatory binding arbitration in Memphis, Tennessee enforced, and what are the typical costs and timelines for arbitration disputes based on prior cases involving other franchisees?
#9
The post-term non-compete prohibits management roles at competing firms within 5 miles. Does this restrict franchisees from working in any cleaning/restoration business, or only direct competitors of Renew Medic's specific service lines?
#10
What specific encroachment protections are in place given the territory is marked as protected but not exclusive, and under what circumstances can the franchisor place another Renew Medic unit within or near an existing franchisee's territory?
#11
Can you provide a breakdown of the 8 current franchisees by length of operation, current unit status (active, transferred, terminated), and actual financial performance to validate the Item 19 data?
#12
The renewal conditions require agreement to 'then-current standards' at the franchisor's sole discretion. What specific changes in terms, fees, or operational requirements have been implemented in past franchise renewals, if any?
#13
With a $5,000 renewal fee and potential updates to then-current standards, what is the typical cost and operational impact of renewing after the initial 10-year term?
#14
Personal guarantees and spouse acknowledgements are required from all owners with 10%+ interest. Are there any circumstances under which these can be waived, and what does 'joint and several liability' mean in practical terms for multi-owner franchises?
#15
The technology fee of $1,652/month equals $19,824 annually. Is this fee fixed, subject to annual increases, or does it scale with revenue, and what happens if franchisees decide to use alternative software systems?
#16
What is the historical basis for the reported median gross sales of $1,372,088, and how many of the 8 current franchisees have actually achieved or exceeded this figure in their first year of operation?
#17
Are there any financing or SBA loan programs the franchisor recommends or has relationships with to help bridge the high initial investment ($100,000 franchise fee plus startup capital)?
#18
Given the narrow 5-mile non-compete and protected territory model, how does the franchisor prevent market saturation or overlapping territories as the system scales?
#19