Regal Maid Service

Given that the system has only 3 units with zero turnover reported, what is the franchisor's growth strategy and target system size over the next 3-5 years?

The Financial Performance score of 40 falls below the typical range of 43-60. Why does the franchisor not provide Item 19 financial performance disclosure in their FDD?

Can you provide historical financial performance data (revenues, profitability, expenses) for the existing 3 franchise units to help assess typical unit economics?

Your royalty rate of 4.0% is significantly below the industry typical range of 6.0-8.13%. What is included in this rate, and are there any additional fees beyond royalties and the 1.0% ad fund?

The transfer fee of $3,500 is notably lower than the typical range of $5,500-$15,000. Does this low fee structure apply to all types of transfers, and are there any other costs associated with transferring a unit?

Your contract specifies 23 non-curable defaults, which is above the typical range of 14-22. Can you provide a detailed list of all non-curable defaults and explain the reasoning for each?

The non-compete restriction of 10 miles is significantly narrower than the typical range of 21.25-50 miles. How does this limited restriction protect existing franchisees from direct competition in their territory?

With only 3 units in the system and zero growth over the past three years, how are you currently marketing and recruiting new franchisees, and what is your realistic timeline for expansion?

Can you provide detailed information about the support and training program that resulted in a perfect 100/100 score? What specific ongoing support is provided to franchisees?

Given the franchisor-favorable termination clause with 23 non-curable defaults, have any franchisees ever been terminated for non-curable causes? If so, provide details on the circumstances.

The renewal conditions require franchisees to agree to renovate facilities. What are the typical renovation costs and timeframe required for renewal?

Can you clarify the 5 different supplier restriction categories and whether franchisees can source from alternative suppliers if franchisor-approved suppliers cannot meet their needs or pricing?

What is the current supplier relationship structure? Are there preferred suppliers offering exclusive terms, or are all suppliers treated equally?

The post-term non-compete includes the territory plus a 10-mile extension. Can you provide specific examples of how this restriction has been enforced in the past?

What constitutes the joint and several personal guarantees required from all members of the Continuity Group and their spouses? What financial exposure does this create for franchisees?

How has the franchisor managed the indemnification obligation requiring franchisees to defend and hold harmless the franchisor? Are there any limitations on this liability?

Given the zero litigation history, is this due to the young age of the franchise system, strong franchisor-franchisee relationships, or the protective nature of the contract terms?

Can you provide a breakdown of the $60,000 franchise fee and detail what specific items or training are included in this cost?

What are the specific 8 conditions that must be met to qualify for renewal at the end of the initial 10-year term?

For the 10-year initial term with a renewal fee of $3,500 for each 5-year renewal, what are the typical total franchise costs (including all fees and royalties) over the full 20-year potential term?