Poolwerx

What triggered the sharp increase in terminations from 6 in 2022 to 22 in 2023, and what specific breaches or performance failures led to these terminations?

Can you provide details on the 22 termination causes listed in the franchise agreement and clarify which are most frequently invoked?

The ad fund rate of 3.0% is above industry typical range of 1.0-2.0% for landscaping franchises. How is this fund specifically allocated and what marketing benefits do franchisees receive?

Given the 72.7% unit growth in the past year, can you explain the recruitment and onboarding strategy and whether existing franchisees' territories are being protected from new unit encroachment?

What are the minimum performance criteria that franchisees must achieve as referenced in the financial obligations, and how frequently do franchisees fail these assessments?

The non-compete restriction is 3 years and 30 miles, above the typical 2-year period. Can you clarify the scope of restricted activities and whether there are any carve-outs or exceptions?

Why does the franchise agreement include 22 termination causes compared to the industry typical range of 13-20? Can you provide examples of how broadly these causes are interpreted?

What is the franchisee renewal process given the 4 transition event conditions mentioned, and what percentage of franchisees successfully renew versus fail to meet renewal conditions?

Poolwerx requires obtaining 8 categories of products and services from approved suppliers. What is the cost impact and margin pressure from these sourcing requirements compared to independent sourcing?

The personal guarantee requirement includes potential spousal guarantees. Under what circumstances would Poolwerx request spousal guarantees, and how frequently does this occur?

Can you provide the average unit sales performance for the franchisees who were terminated in 2023 to understand whether the terminations were performance-based or contractual violations?

How does the indemnification clause impact franchisee liability insurance costs, and what specific claims or scenarios have triggered indemnification requests?

Given the strong financial performance disclosed (median $961k, average $1.2M in gross sales), what is the typical unit profitability after all fees and royalties for a mature franchise?

Has the 10-year initial term and 30-year total potential term resulted in any challenges for franchisees to negotiate better terms or exit during renewals?

Are there any disputes or litigation that settled before becoming formal cases that prospective franchisees should be aware of?

How many of the 95 current units are in the first year of operation versus established multi-year operations, and what is the performance differential?

The transfer fee of $12,300 equals the renewal fee. What franchisor approval process exists for transfers, and what percentage of requested transfers are denied?

Can you explain the interest rate policy for late payments (current prime rate plus what percentage) and provide history of franchisees subject to these late fees?

What support and training is provided post-opening beyond the initial training, and how does this justify the 90/100 support training score?

Are there any geographic markets or regions where the 2023 terminations were concentrated, suggesting market-specific challenges?