Pool Scouts

Can you provide detailed explanations for each of the 2 pending litigation cases, including the nature of the disputes and the dates they were filed?

Why did the system experience 14 unit closures in 2024, compared to 5 in 2023 and 2 in 2022? What specific factors contributed to this significant increase?

Of the 10 'ceased other' units in 2024, what are the specific circumstances? Are these voluntary closures, sales, or other reasons?

The 1-year exit rate of 17.3% is significantly above the typical range for landscaping franchises. How does management plan to address unit attrition going forward?

Given the below-average financial performance (median sales of $270,635), what support or system changes is the franchisor implementing to improve unit profitability?

The transfer fee of $25,000 is significantly higher than industry standards. Is this fee negotiable, and what does it cover?

Can you explain the basis for having 25 termination causes in the franchise agreement, which exceeds the typical range? Which causes have been invoked most frequently?

What is the average unit lifespan for franchisees who remain with the system through their full initial 10-year term?

The non-compete zone of 15 miles is narrower than typical. Has the franchisor experienced issues with unit encroachment or competing former franchisees within this radius?

Why was the franchise fee increased to $50,000, above the typical range for this category?

Can you provide a detailed breakdown of what the $395 monthly technology fee covers, and has this fee increased since inception?

Of the 2 cases where the franchisor is defendant, what are the allegations, and have any resulted in judgments or settlements?

The transfer rate of 12.3% is notably high. Are most transfers to incoming franchisees, or are units being sold out of the system?

What is the average revenue and profit for units operating in the top 25th percentile versus the bottom 25th percentile?

Can you provide names and contact information for 10 franchisees across different tenure lengths (1-3 years, 4-7 years, 8+ years) who can speak to system support and profitability?

Has the franchisor conducted root cause analysis on the increased closures in 2024, and if so, what were the primary reasons?

What specific training, ongoing support, and marketing assistance is provided beyond what is covered in the technology fee?

Are there any performance benchmarks or minimum revenue requirements that could trigger termination, and what percentage of franchisees fall below these thresholds annually?