Pet Passages charges a royalty fee of 6.0% of gross sales (2025 FDD). This ongoing fee is typically paid weekly or monthly to the franchisor for continued use of the brand and support systems.

The total ongoing fee rate for a Pet Passages franchise is approximately 7.0% of gross sales (2025 FDD). This includes the royalty fee, a 1.0% marketing/advertising fund contribution, a $250/month technology fee, and other recurring charges.

Pet Passages has been involved in 0 litigation cases over the past 3 years (2025 FDD). There are no class action lawsuits pending.

No, the Pet Passages franchisor has no bankruptcy filings in their disclosure history (2025 FDD).

Pet Passages offers exclusive territory rights to its franchisees (2025 FDD). The franchise agreement includes encroachment protection, preventing the franchisor from placing another unit in your territory. Online sales rights are shared between the franchisor and franchisee.

Pet Passages currently operates 18 locations (2025 FDD) (15 franchised, 3 company-owned). The system grew by 12.5% over the past year. The 3-year compound annual growth rate is 11.5%.

The 1-year franchisee turnover rate for Pet Passages is 5.6% (2025 FDD). This includes closures, terminations, non-renewals, and transfers. A lower turnover rate generally indicates higher franchisee satisfaction and system stability.

According to the Pet Passages FDD Item 19 financial performance representation (2025 FDD), the median gross sales per unit is $266K (average: $279K).

The initial franchise agreement term for Pet Passages is 10 years (2025 FDD). Franchisees can renew 2 times for 10-year periods. The total potential term is 30 years.

Pet Passages's post-termination non-compete clause restricts former franchisees from operating a competing business for 5 years within 250 miles of the former location (2025 FDD).

Yes, Pet Passages's franchise agreement requires mandatory arbitration for dispute resolution (2025 FDD). The agreement includes a jury trial waiver.

Pet Passages provides 77 hours of initial training over approximately 2 weeks (2025 FDD). The cost of training is covered by the franchisor (travel and lodging are typically the franchisee's responsibility). Ongoing field support is provided on a as-needed basis.

Yes, Pet Passages provides site selection assistance to help franchisees find the right location (2025 FDD). The franchisor also provides technology support and systems.