Pet Evolution

What is the specific nature of the 1 pending litigation case, and what outcome is anticipated?

Can you explain why 2 of the 10 existing units (20% transfer rate) changed ownership in the past year? Were these franchisor-encouraged transitions or franchisor-opposed transfers?

Given the system's rapid 90% unit growth in 1 year and 68% three-year CAGR, how many of the 9 new units added were company-operated versus franchise-sold?

The bottom quartile sales of $582,968 exceeds the typical range for this franchise type. Can you clarify what this figure represents and why top performers reach $2.8 million while some units exceed the bottom quartile baseline?

Why is the non-compete restriction limited to 10 miles when the typical range for this category is 13.75-32.5 miles? How does this narrower radius impact competitive protection?

The franchise fee of $59,000 exceeds the typical range by approximately $1,000-$14,000. What specific services, training, or support justify this premium pricing?

Can you provide details about the 1 pending litigation case—specifically the claims, parties involved, and timeline for resolution?

The franchise grants protected but non-exclusive territory. How does the franchisor prevent encroachment within the protected area if the territory is not exclusive?

With a 10-year initial term and a renewal fee of $24,500, what specific upgrade or compliance requirements must be met to renew, and what happens if a franchisee declines to renew?

Of the 6 designated sole-supplier categories (dog washing tubs, treats, signage, dryers, freezers, POS systems), what are the typical price markups or rebate structures benefiting the franchisor?

What support and training is provided during the initial term, and how does the franchisor's support differ if a franchisee renews versus exits?

Can you provide the Item 19 financial disclosure showing the specific gross sales, operating expenses, and net profit breakdowns for units at different performance levels?

The territory score of 60 falls below the typical range (75.0-95.0). What specific territory protections are missing or weaker than industry standards?

The investment score of 44 is significantly below the typical range (68.5-78.5). What components of the investment analysis are unfavorable compared to similar franchises?

Are there any restrictions preventing a franchisee from operating multiple units, either immediately or after a specified timeframe?

The personal guarantee from all owners and spouses is required on a joint and several basis. Can you clarify the circumstances under which the franchisor would pursue personal guarantees beyond the franchise entity?

How many of the current 19 units are in their first term versus renewal, and what renewal rate has the system achieved historically?

Given the high transfer rate (20%), are there any restrictions on who may assume a franchise agreement, and does the franchisor have approval or first-refusal rights?