Pet Evolution Franchising LLC

Can you provide details on the 1 pending litigation case, including the nature of the claim, parties involved, and expected timeline for resolution?

The termination rate of 4.5% is significantly higher than typical for pet services franchises. What were the specific reasons for the 1 termination in 2024, and are there systemic issues being addressed?

Why does the Franchise Fee of $78,000 exceed the typical range for comparable pet services franchises, and what additional value or services justify this premium?

The monthly Technology Fee of $750 is above typical range. What specific technology services and platforms are included, and is this fee subject to increases?

The Transfer Fee of $24,500 is more than 50% higher than typical for this category. What justifies this premium, and are there circumstances under which the fee could be reduced or waived?

Financial Performance score is 40, below the typical range. Does the franchisor provide Item 19 financial performance data or other performance metrics to franchisees, and if not, why?

Support & Training score is 69, below typical range. What specific training and ongoing support are provided, and how does this compare to what franchisees in the system report they receive?

Of the 21 units operating 1 year ago, how many remain in operation today, and can you detail the specific outcomes (closure, termination, transfer, voluntary exit)?

The non-compete restriction is 10 miles, narrower than typical. Are there specific market conditions or competitive pressures that warranted this smaller restriction radius?

Termination Causes Count of 11 is below typical range. What are the 11 listed termination causes, and how frequently has each been invoked against franchisees?

Renewal Conditions Count of 6 is below typical range. What are these 6 conditions, and what percentage of franchisees have successfully renewed their agreements to date?

The pending litigation case was initiated against the franchisor. Can you describe the nature of this claim and whether it affects any current or prospective franchisees?

Has the franchisor experienced any regulatory actions, complaints to state franchise regulators, or FTC inquiries in the past 3 years?

What is the average unit volume (AUV) or median gross sales for franchisees, and why is Item 19 financial performance data not provided in the Franchise Disclosure Document?

Since the franchise system grew from 13 to 22 units in 3 years, how many of these units are franchisee-owned versus corporate-owned, and what is the breakdown?

Are there any territory encroachment protections beyond the exclusive territory designation, such as protection against corporate-owned units or online sales in the territory?

The renewal fee of $1,500 appears relatively low. Are there additional costs (legal, administrative, updates) typically required to renew a franchise agreement?

Can you provide references from franchisees who have been in the system for 3+ years and from those who have recently exited, to discuss their experiences with support, profitability, and reasons for exit?

The personal guarantee requirement extends to spouses of business entity owners. How is this enforced if a franchisee defaults, and are there alternatives to the spousal guarantee?

Have any franchisees filed complaints with state attorneys general or franchise regulatory agencies regarding the franchisor's practices or fee structures?