The royalty rate of 10% is significantly below the 14-20% typical for tax franchises—how is this competitively positioned, and are there volume-based increases to royalties at higher revenue levels?
#1
The franchise fee of $40,000 exceeds typical tax franchise fees by $5,000-$25,000—what additional services, training, or support justify this premium pricing?
#2
Can you explain the single litigation case filed against the franchisor in the past 3 years—what was the nature of the claim and its outcome or current status?
#3
Your system grew 21.4% over three years compared to a typical range of -2.4-5.9%—what is driving this unusually rapid expansion, and is this growth sustainable?
#4
The 3.2% three-year turnover rate is substantially lower than the typical 4.43-19.63% range—does this reflect strong franchisee satisfaction, or are there contractual barriers preventing exits?
#5
Three units closed and three were terminated in 2024—were any of these terminations due to performance issues, and what are the primary reasons franchisees are exiting the system?
#6
The 20-year initial term is double the typical 5-10 year range for tax franchises—what is the rationale for this extended commitment, and how difficult is it for franchisees to exit early?
#7
With only 13 termination causes compared to the typical 15-23, which specific performance standards or obligations are notably absent from your termination clause?
#8
The contract requires binding arbitration in Salt Lake County, Utah, and waives class action rights—what specific disputes have occurred under this arbitration clause, and what were the outcomes?
#9
Can you provide details on the transfer fee of $20,000 and whether this is applied to all ownership transfers, including transfers back to the franchisor?
#10
Item 19 shows median gross sales of $204,162 but average gross sales of $497,814—what percentage of franchisees fall below the median, and what factors explain the wide variance?
#11
How many of the current 93 units are company-owned versus franchisee-operated, and what is the franchisor's internal growth strategy?
#12
The 5.5% transfer rate exceeds the typical 0.45-5.35% range—are these transfers primarily to new franchisees or back to the franchisor, and what are the reasons?
#13
What training, ongoing support, and technology systems are included in the annual $300 technology fee, and are there additional technology costs not listed?
#14
Are there any seasonal fluctuations in franchisee revenue, and how do you account for this in royalty calculations or franchisee financial projections?
#15
Can you clarify which specific termination causes were removed from your contract compared to standard tax franchise agreements, and why?
#16
What happens to non-renewed franchisees at the end of their term—are they offered renewal options, and under what conditions might renewal be denied?
#17
The 30-year total potential term is longer than most franchises—are there any circumstances where the franchisor can shorten this term or decline renewal?
#18