PAINTER1

The transfer rate of 9.5% is above the typical range for home services franchises. What are the primary reasons franchisees are transferring units, and does the franchisor facilitate these transfers or restrict them?

Average gross sales of $422,076 fall below the typical range for comparable franchises. What percentage of franchisees meet or exceed the $450,000 minimum gross sales requirement by month 36, and what support does the franchisor provide to struggling units?

The initial term of 8 years is shorter than the 10-year typical standard. Why was this shorter term selected, and are there any performance milestones or sales thresholds that could trigger early termination?

Can you provide details on the 13 non-curable defaults listed in the termination clause, and which of these have been most frequently cited in unit terminations over the past 3 years?

What specific refurbishment requirements and conditions must franchisees meet to qualify for renewal of the 8-year term, and what are the estimated costs involved?

The franchise experienced 12 closures, transfers, and other exits in 2023 compared to 10 in 2024. What drove the spike in 2023, and what operational changes did the franchisor implement to stabilize the system?

The agreement requires minimum gross sales of $450,000 by month 36. How many current franchisees have failed to meet this threshold, and what remedial actions does the franchisor take with underperforming units?

The $5,000 transfer fee is below typical for this category. Does this low fee apply only to franchisor-approved transfers, and are there circumstances where higher fees or franchisor consent requirements apply?

The non-compete restricts operation 'within any territory where the franchisor operates.' How broadly is this interpreted, and does it effectively prevent franchisees from opening competing businesses in other states?

All disputes require binding arbitration in Franklin County, Ohio. Has the franchisor used arbitration to enforce the non-compete or other restrictions, and what outcomes resulted?

The agreement permits exclusive purchasing from franchisor-approved suppliers. What products or services are subject to this requirement, and how much of a typical franchisee's operating costs do these purchases represent?

The franchisee must provide joint and several personal guarantees from all owners. Are there any circumstances where this requirement can be waived or modified, and how does this affect personal liability exposure?

Late payments incur 1.5% monthly charges plus $50 fees. How frequently are late payments enforced against franchisees, and have any payment disputes contributed to unit closures or terminations?

Can you provide the actual Item 19 financial performance data showing median and average sales by unit age, tenure, and geography to better understand the $422,076 average?

The franchisor has protected territory with encroachment restrictions but it is not exclusive. What protections exist against franchisor-owned units or company-operated locations being placed in or near a franchisee's territory?

Has the franchisor opened any company-operated locations in recent years, and if so, how were existing franchisees notified and compensated for potential territory overlap?

What training and ongoing support does the franchisor provide to help new franchisees reach the $450,000 sales threshold by month 36?

Are there any pending negotiations or proposed changes to the contract terms, fee structure, or territory protections that current or prospective franchisees should be aware of?