Oakberry USA LLC

What are the specific details and current status of the 2 pending litigation cases, and how have they affected franchisee recruitment or retention?

The franchisor initiated 1 case in the past 3 years - can you provide details on the nature of this case and its resolution or current status?

With 39.3% unit growth in the past year significantly exceeding the typical 0.0-25.0% range, how sustainable is this growth rate, and what factors are driving it?

Two units closed in 2024 (5.1% exit rate) - can you provide specific reasons for these closures and whether they were related to operational challenges?

Why is the transfer fee of $24,000 substantially higher than the typical $7,500-$17,500 range, and is this fee negotiable?

The initial term is only 5 years, shorter than the typical 7.75-10.0 years - what is the rationale for this shorter term, and does it impact franchisee security?

Can you clarify what the 6 renewal conditions entail, and have any franchisees been denied renewal due to failure to meet these conditions?

Given the 2 pending litigation cases, what is the nature of these disputes, and could they set precedent affecting franchisee operations?

The franchise fee equals the renewal fee at $30,000 - if a franchisee doesn't renew, can they transfer the business to avoid paying this fee?

What support and training resources justify the Support & Training score of 82, and how does this compare to competitor offerings?

Since the system is only 3 years old (0 units in 2022), how are franchisees being recruited, and what is your pipeline for future growth?

With a 2-year / 10-mile non-compete clause, how is this enforced, and have there been any legal disputes over non-compete violations?

Can you provide financial performance data or Item 19 details for existing franchisees to validate the business model?

What specific maintenance and refurbishment requirements are tied to renewal conditions, and what are the estimated costs?

The franchise requires arbitration in Miami, Florida - are there cases where franchisees objected to this venue, and what has been the average cost and timeline of arbitration?

Given that all principals and spouses must provide personal guarantees, what recourse do franchisees have if the franchisor breaches the agreement?

How many of the 39 current units are company-owned versus franchisee-owned, and what are the financial metrics for company-owned units?

The Contract Terms score of 58 falls below typical range - which specific contract terms are more franchisor-favorable than industry standard?