Nurse Next Door

Can you provide the specific nature and outcomes of the 4 cases where the franchisor was named as defendant, and how were they resolved?

What is the status and nature of the 1 pending litigation case, and what is the franchisor's expected timeline for resolution?

The franchise fee of $72,000 is approximately 28% higher than the typical range for this category. What specific value or services justify this premium pricing?

The monthly technology fee of $500 is significantly above typical, representing approximately 14% more than the category average. What technology services and platform capabilities are included in this fee?

Unit closures increased dramatically from 4 in 2022 to 19 in 2024. What factors does the franchisor attribute to this 4.75x increase in closures, and what corrective actions are planned?

Can you provide a detailed breakdown of the 19 unit closures in 2024—how many were franchisor-initiated terminations versus franchisee-voluntary exits (transfers, business failures, or other reasons)?

The termination rate of 10.8% is approximately 7x higher than typical for this category. What are the primary reasons franchisees are being terminated, and how often are terminations related to financial performance versus contract violations?

Median unit gross sales of $140,181 are 78% below the typical category median of $654,811. What is the franchisor's explanation for this significant underperformance, and what support is provided to improve unit economics?

Given the 5-year initial term, what happens at year 5 if a franchisee chooses not to renew? Are there any specific benchmarks or performance thresholds that affect renewal eligibility?

The agreement contains 23 non-curable defaults allowing immediate termination—significantly above the typical 15-21. Can you identify which specific defaults are most commonly cited in actual terminations?

Your litigation data shows 3 cases where the franchisor initiated action as plaintiff. What were these cases about, and were they related to franchise agreement enforcement or other matters?

The 2% monthly interest rate on late payments (26.82% annually) is substantially above typical commercial rates. Is this rate negotiable, and are there payment plan options available for franchisees experiencing temporary cash flow challenges?

How does the franchisor define 'minimum annual performance levels' required by the franchise agreement, and what specific remedies or support are provided to franchisees at risk of falling short?

The non-compete clause is limited to 2 years and 20 miles. How is this enforced in practice, and are there any geographic or service-based exceptions?

Can you provide the names and contact information for at least 10 franchisees who have closed or transferred their units in the past 2 years, so prospective franchisees can understand their experiences?

The Support & Training score of 79 is slightly below the typical category range of 79.5-90.5. What specific support services are included in the initial training and ongoing operations support?

What is the average time to profitability for new units, and does the franchisor provide any income guarantees or performance benchmarks during the ramp-up period?

The transfer fee of $15,000 represents approximately 10% of the median unit sales. Is this fee waived or reduced in cases where the franchisor approves the transferee, or is it a fixed charge?

Given the declining system size (-1.35% net growth in the past year), what is the franchisor's growth strategy, and are there expansion plans or new service offerings planned to stabilize or grow the system?

Can you explain the discrepancy between the Investment Cost score of 67 (below the typical range of 74-76) and the Franchise Fee of $72,000 (above typical)? What total initial investment should a new franchisee expect including working capital?