What is the status and nature of the 1 pending litigation case, and what are the potential financial or operational implications for franchisees?
#1
Can you provide detailed information about the 13 unit closures since 2022, including specific reasons (market conditions, franchisee performance, franchisor action, etc.) and any patterns by geography or unit type?
#2
Why were 6 units terminated in 2023 compared to 2 in 2022 and 5 in 2024? What specific violations or conditions led to these terminations?
#3
Your Gross Sales figures ($318,498 median, $356,574 average) are substantially lower than the typical range for tech franchises ($675,337-$1,918,692). What factors contribute to this variance, and what are realistic revenue expectations by market type?
#4
The System Health score is exceptionally low at 6/100. What specific operational or performance metrics drive this score, and what improvements are planned?
#5
Why is the Transfer Fee of $17,500 higher than the typical range of $5,000-$15,000? Is this negotiable?
#6
The Non-Compete clause specifies only 5 miles versus the typical 15-50 miles in your category. How does the franchisor protect territory and prevent former franchisees from competing within this limited radius?
#7
You report 1 pending litigation case with 0 franchisor cases as plaintiff or defendant. Is the franchisor the defendant in the pending case, and what is the subject matter?
#8
Given the 16.1% termination rate, what are the most common reasons franchisees are terminated, and what steps can a new franchisee take to avoid termination?
#9
What percentage of the 5 renewal conditions require capital investment (such as renovations), and what is the estimated cost to renew after the initial 10-year term?
#10
Are there any limits on franchisor encroachment? Can the franchisor open competing NerdsToGo locations within your protected territory?
#11
What training and ongoing support services justify the exceptional Support & Training score of 100/100, and how do these services differ from competitors?
#12
Can you provide the Item 19 financial performance statement showing revenue, expenses, and profitability by unit type or geography?
#13
The renewal fee is capped at 15% of the initial franchise fee ($7,462.50). Does this cover technology upgrades, branding refreshes, and other required updates, or will additional fees apply?
#14
What was the unit count in 2021, and can you project unit count for the next 3-5 years based on current retention and growth rates?
#15
How many of the 31 current units are owned by franchisees versus company-owned units? What is the performance differential?
#16
The Territory type is listed as Protected but not Exclusive. What does 'protected' mean in practice, and are there any circumstances under which the franchisor can place another location within your territory?
#17
What is the average duration of units before closure or termination, and what is the median time to profitability for new franchisees?
#18
Given the Risk Factors score of 54/100 (below typical range), what are the primary risk areas identified, and what mitigation strategies does the franchisor recommend?
#19
Are there any ongoing capital requirements beyond the initial $49,750 franchise fee and annual $250 technology fee? What is the total estimated annual operating cost?
#20