Money Mailer

The franchise fee of $59,900 is above the typical range for this category. What is included in this fee and what expenses are excluded?

Why is the ad fund rate 0.5%, significantly below the 1.0-2.75% typical range? How is this unusually low rate sustainable for marketing across the franchise network?

The system has declined from 156 units to 131 units over 3 years. What are the primary reasons franchisees are exiting, and what specific steps is the franchisor taking to reverse this trend?

The termination rate of 6.3% is double the typical range (0.0-3.83%). For what specific violations or performance issues are franchisees being terminated?

What specific underperformance metrics trigger franchise termination, and how much notice and opportunity to cure are franchisees given before termination?

Can you provide details on the 1 litigation case initiated by the franchisor? What was the nature of the dispute and was it resolved?

The 2022 year saw 12 terminations and 8 closures (20 units total). What event or policy change occurred that year to drive such high exits?

How many units transferred to other owners in 2022-2024, and are there restrictions preventing franchisees from selling their business to outside buyers?

What are the 4 renewal conditions required for the 10-year renewal, and can you clarify why there are fewer renewal conditions (4) than the typical range (5-8)?

The non-compete clause requires 2 years and 25 miles. How aggressively does the franchisor enforce this, and what happens if a former franchisee violates it?

Personal guarantees are required from all owners with joint and several liability. What is the franchisor's history of pursuing personal guarantees against franchisees who default?

Median gross sales are $649,434. What is the average net profit margin after all fees, and how many franchisees in the Item 19 data fell below the median?

Territory is marked as protected but not exclusive. What prevents the franchisor from opening competing units in my territory, and what recourse do I have against encroachment?

What support and training is provided post-launch, and how does this compare to competitors in the direct mail/business services category?

The renewal fee is $0. Are there any mandatory equipment upgrades, software license renewals, or other material costs due at renewal?

How many franchisees who were terminated in 2022-2023 attempted to appeal or dispute their termination, and what was the outcome?

What is the minimum territory size, and how many units does the franchisor project can operate profitably in a given geographic area?

Can you provide references from 5-10 franchisees who have renewed their contracts, and 5-10 who have exited in the past 3 years?