What were the specific reasons for the 2 unit closures in 2019 and 3 closures in 2020? Were these voluntary closures, lease terminations, or other circumstances?
#1
The ad fund rate of 1.0% is notably lower than the typical range of 1.5-3.0%. How is the advertising fund utilized, and what marketing support can franchisees expect at this rate?
#2
Sales performance is significantly higher than category averages across all quartiles. What factors contribute to Modern Market Eatery's above-average unit economics, and are these results representative across all unit types?
#3
The non-compete restriction is 3 miles, which is substantially narrower than the typical 5.0-20.0 mile range. Can you clarify why this is more permissive than industry standards, and how this affects competitive positioning post-exit?
#4
The system declined from 26 to 25 units over 3 years despite zero reported terminations or transfers. What is the status of that missing unit, and can you provide detailed monthly/quarterly exit data for the past 3 years?
#5
What specific conditions must a franchisee meet to qualify for the one 10-year renewal term? Can you provide details on how compliance is measured and verified?
#6
The renewal fee is $15,000. Is this in addition to the initial franchise fee, and what are the renewal terms if a franchisee does not meet all 8 conditions?
#7
You require purchases from designated or approved suppliers across 8 categories of restricted items. What percentage of unit operating costs typically comes from franchisor-approved suppliers, and can you provide a list of approved vendors?
#8
The termination clause allows only 5 days to cure non-payment but 30 days for other defaults. Can you provide examples of non-curable defaults beyond the 12 listed, and what triggers immediate termination without a cure period?
#9
What is the Investment Costs score of 66 reflecting? Can you break down the complete initial investment range including real estate, equipment, inventory, and working capital?
#10
How many of the current 25 units are company-owned versus franchisee-owned? This affects the representativeness of reported financial performance data.
#11
Item 19 financial data is provided, but how many units are included in the median and average sales figures? Are these audited numbers or franchisee self-reported?
#12
The unit count has been stable at 25 for the past year, but declined from 26 in 2019. Are there any pending unit openings, development commitments, or planned expansion in the next 12 months?
#13
What training and ongoing support is provided given the 100/100 Support & Training score? Can you detail the duration of initial training, frequency of support visits, and availability of ongoing assistance?
#14
The franchise agreement grants the franchisor the right to establish approved supplier relationships. How frequently do approved suppliers and pricing change, and what recourse do franchisees have if terms become unfavorable?
#15
Given zero litigation cases in the 3-year period, are there any disputes, complaints, or regulatory investigations that have not yet become formal litigation?
#16
The territory is marked as 'PROTECTED' but 'not exclusive.' What does protected territory mean in practice, and can the franchisor place another Modern Market Eatery within your protected area?
#17
What happens to your franchise agreement if the franchisor itself is sold, merges with another company, or declares bankruptcy?
#18
Can you provide examples of the 12 non-curable defaults listed in the termination clause? Specifically, what constitutes 'insolvency' or 'bankruptcy' that would trigger immediate termination?
#19
The Investment Costs score is below typical range at 66. Does this reflect higher-than-average startup costs, and if so, what accounts for this variance compared to peer franchises?
#20