Mobility City

The transfer fee of $35,000 is significantly higher than the typical range of $7,500-$20,000 for Health & Beauty franchises. What specific services and support are included in this transfer fee, and is it negotiable?

Your technology fee of $500 monthly exceeds the typical range of $165-$427.50. Can you itemize what technology services and platforms are included in this fee, and are there any usage limits or additional charges?

The franchise agreement requires a minimum monthly royalty fee of $4,000 regardless of actual sales performance. What happens if a franchisee's sales fall below the amount needed to cover this minimum royalty plus other monthly operating costs?

The termination rate of 2.2% is above the typical range of 0.0-1.95% for this franchise type. What are the primary reasons franchisees have been terminated in the past 3 years, and how do these relate to non-curable defaults in the contract?

Can you provide details on the 1 litigation case initiated against the franchisor over the past 3 years, including the nature of the claim, when it was filed, and the current status or resolution?

The renewal conditions require 8 specified conditions to be met. Can you list all 8 renewal conditions and clarify which ones (if any) could result in renewal denial even if the franchisee is in good standing?

The post-term non-compete clause covers 'any business that rents, repairs and/or sells durable medical equipment.' Does this restrict franchisees from working as employees or consultants for other DME companies, or only from owning competing businesses?

Personal guarantees are required from all owners and their spouses with joint and several liability. If a franchisee partnership dissolves or a spouse divorces, what happens to the personal guarantee obligations?

The agreement specifies 16 non-curable defaults, including operational defaults with 30-day cure periods. Can you provide the complete list of non-curable defaults, and are there any circumstances under which a franchisee could cure these within the 30-day window?

The 3 recent transfers (2024) represent a significant uptick compared to 0 transfers in 2023. Are these transfers primarily driven by franchisees exiting, or are some related to ownership changes or expansion within existing franchisee organizations?

The gross sales figures show median sales of $682,404 and average sales of $741,926. How many units reported financial performance data, and what percentage of units fall below and above these figures?

Units grew 31.4% over 3 years while closures and terminations remained relatively low. Are new unit openings meeting growth targets, and is the franchisor experiencing challenges in recruiting or retaining franchisees in specific geographic markets?

The franchisor reserves the right to designate maximum, minimum, promotional, and other pricing for the 12 categories of system supplies from approved vendors. How much pricing flexibility do franchisees have, and how frequently have pricing directives changed in the past 3 years?

The renewal fee is $2,000. Is this applied in addition to the $35,000 transfer fee if a franchisee wishes to renew and then transfer the renewed territory, or are these fees mutually exclusive?

The franchise must purchase system supplies exclusively from franchisor-approved suppliers across 12 categories. Are franchisees permitted to request approval of alternative suppliers, and what is the typical approval timeline?

Late payments incur a $250 non-compliance fee plus 18% annual interest. Has the franchisor enforced these penalties, and are there any circumstances under which these penalties are waived (e.g., payment disputes or accounting errors)?

Encroachment protection is confirmed as provided. If the franchisor approves a new franchisee or company-owned location within the existing franchisee's territory, what remedies are available to the affected franchisee?

The agreement requires 180 days prior written notice for renewal. What happens if a franchisee misses this deadline—is renewal automatically denied, or is there any flexibility or grace period?

Can you explain why the Financial Performance score of 65 is elevated above the category typical range of 53.0-60.0? Are there specific financial metrics or Item 19 disclosures that contributed to this higher rating?

The Territory score of 100 significantly exceeds the typical category range of 75.0-85.0. What specific territorial protections or contract terms distinguish this franchise's territory provisions from other Health & Beauty franchises?