The franchise fee of $30,000 is significantly lower than the typical range of $45,000–$59,900 for home services franchises. What is the reasoning behind this lower entry point, and does it correlate with reduced support or training compared to competitors?
#1
Transfer rate of 10.3% is notably high compared to the typical 0.0–6.35% range. Can you provide details on why these 3 unit transfers occurred in 2024 and whether they indicate franchisee satisfaction issues or normal market activity?
#2
The franchise grew from 8 units three years ago to 29 currently (53.6% CAGR), far exceeding typical growth. What specific growth strategy or market conditions drove this expansion, and is this pace sustainable?
#3
Initial contract term is 5 years, half the typical 10-year standard. How does the shorter term affect franchisor-franchisee relationship stability and long-term planning?
#4
Termination causes count is only 3, compared to the typical 14–21. Which specific default scenarios qualify for termination, and what protection does this limited list provide to franchisees?
#5
The 1 litigation case against the franchisor over 3 years—what was the nature of this case, and has it been resolved?
#6
Financial Performance score is 40/100, well below the typical 54–60 range, yet Item 19 earnings data is not provided. Can you provide actual earnings data from operating franchisees or explain why none is disclosed?
#7
Support & Training score is 69/100, below the typical 79–90 range. What specific training and ongoing support do franchisees receive, and how does it compare to other home services franchises?
#8
Contract Terms score is 58/100, slightly below the typical 60–65 range. What specific contract provisions are less favorable than industry standards?
#9
Of the 7 units that exited in 2024 (2 closures, 3 transfers, 2 ceased), what percentage of franchisees were profitable at exit, and did any report reasons for their departure?
#10
Renewal conditions require 6 compliance criteria including equipment upgrades to current standards and a satisfactory operation history. How are these subjectively assessed, and can franchisees appeal a non-renewal decision?
#11
The termination clause allows cure periods of 10–40 days depending on default type, and termination occurs after 2+ default notices within 12 months. Has any franchisee been terminated under this clause, and what were the grounds?
#12
Renewal fee is $7,500 for a 5-year term. Is this fee negotiable, and does it entitle franchisees to updated equipment or technology upgrades?
#13
The franchise has no zero termination rate but also zero non-renewals. How many franchisees chose not to renew at the end of their initial 5-year term, and why?
#14
Territory is exclusive with encroachment protection stated as 'True.' Can you provide the specific geographic boundaries and confirm that no other Mobiledumps franchisees will operate within the defined territory?
#15
Non-compete is 2 years within 30 miles post-exit. If you sell your franchise, must you comply with this restriction immediately, or does it apply only if the franchisor terminates the agreement?
#16
The franchisor has grown the system from 25 to 29 units in one year. Are you currently recruiting new franchisees, and if so, at what pace and to which markets?
#17
What is the typical revenue, operating cost, and net profit for an established Mobiledumps franchise operating for 2+ years in a comparable territory?
#18
Of the 2 unit closures in 2024, were these franchisor-initiated liquidations, franchisee bankruptcies, or voluntary shutdowns? What were the stated reasons?
#19