The franchise fee of $50,000 is above the typical range for this category. How does this higher fee compare to your actual startup costs, and what additional value or services justify this premium?
#1
Your system grew 37.5% in the past year and 40.1% over 3 years. What is driving this accelerated growth, and do you have sufficient support infrastructure to maintain this pace?
#2
You have zero reported litigation cases across 3 years and no pending cases. Can you explain your litigation history prior to the past 3 years, and have there been any disputes resolved through arbitration that don't appear in formal case filings?
#3
Your agreement includes 19 non-curable defaults and 7 curable defaults with cure periods as short as 5 days. Can you provide specific examples of which breaches are non-curable, and how often have franchisees been terminated for these violations?
#4
The non-compete radius of 25 miles is above the typical range. How aggressively has the franchisor enforced this restriction, and have there been any legal challenges to its scope?
#5
Your renewal conditions require complete remodeling and renovation to renew, with a $10,000 renewal fee. What is the estimated cost of a full remodel, and what percentage of franchisees have successfully renewed their contracts?
#6
With zero terminations and zero non-renewals reported, have any franchisees exited the system for reasons other than these categories (e.g., voluntary closure, sale outside the system)?
#7
All disputes require binding individual arbitration with a class action waiver. Have any arbitration proceedings occurred, and what were the outcomes?
#8
Your franchisees must provide joint and several personal guarantees on all franchise obligations. What percentage of franchisee entities are single-owner versus multi-owner, and how has this been enforced?
#9
Item 19 (financial performance data) is not provided. Can you provide historical financial performance data from existing franchisees, including average unit volumes, profit margins, and payback periods?
#10
You show 11 current units growing from 4 units 3 years ago. How many of these units are company-owned versus franchised, and what percentage of growth is organic versus multi-unit development agreements?
#11
The transfer fee is $7,500. Under what circumstances is a transfer approved, and have there been any transfer requests denied by the franchisor?
#12
Your agreement includes cross-default provisions in the termination clause. If a franchisee breaches one obligation, does this automatically trigger defaults on other obligations, or is cure permitted for related breaches?
#13
Post-term restrictions prohibit working within 25 miles for 2 years. How is compliance monitored, and have you taken legal action against former franchisees who violated this restriction?
#14
Your system is young with only 3 years of exit data showing zero closures. What is your franchisee satisfaction rate, and do you have longer historical data on unit retention from earlier system years?
#15
The renewal fee is $10,000 plus full remodeling costs. How many current franchisees are approaching their first renewal in the next 2-3 years, and what is their projected renewal rate?
#16
Your dispute resolution clause mandates American Arbitration Association proceedings. What are the typical costs and timelines for arbitration disputes at the AAA level?
#17
Support and training scored 90/100. What specific ongoing training, technology support, and operational guidance does the franchisor provide, and how does this compare to competitors?
#18
With such rapid unit growth, how do you ensure quality control and brand consistency across new locations, and what quality standards are in place if growth continues at 40%+ annually?
#19