The technology fee of $500/month is significantly higher than the typical range of $75-$300 for this franchise category. What specific technology services and systems are included in this fee, and how is it justified relative to competitors?
#1
Your transfer fee of $5,000 is notably lower than the typical range of $7,500-$17,500. Under what circumstances would a franchisee need to pay this fee, and what approvals or conditions apply to transfers?
#2
The ad fund rate of 1.0% is below the typical 1.5%-3.0% range. How is the ad fund allocated, and can you provide documentation of how it was spent in the past 12 months?
#3
Your franchise fee of $20,000 is below the typical $30,000-$40,000 range for Food & Beverage franchises. Does this lower fee reflect a newer system, or are there additional costs not captured in this initial fee?
#4
The non-compete restriction of 3 miles is significantly narrower than the typical 5.0-23.75 mile range. Can you explain the rationale for this limited geographic restriction, and does this create encroachment risk?
#5
With only 1 current unit and 0 units 1 year and 3 years ago, how long has this franchise been operating, and what is your growth strategy for expanding the system?
#6
The agreement requires personal guarantees with unlimited joint and several liability from all owners. What protections are available to franchisees against personal asset seizure, and are there insurance recommendations?
#7
The operational control clause requires purchases from franchisor-approved suppliers only across 8 categories. Can you provide a detailed list of approved suppliers and the pricing structure compared to open-market alternatives?
#8
What are the specific 20 non-curable defaults listed in the termination clause that could result in immediate termination without a cure period?
#9
The renewal conditions include a $5,000 succession fee and requirement to upgrade to current standards within the renewal term. What does 'current standards' mean operationally, and what upgrade costs should franchisees anticipate?
#10
Can you provide the contact information and experience profiles for all current and former franchisees, including the single unit currently operating?
#11
Item 19 (financial performance data) is not provided. Can you explain why financial performance data is not available, and would you be willing to provide representative unit economics?
#12
With zero litigation cases reported, have there been any disputes, complaints, or issues with franchisees that were resolved outside formal litigation?
#13
The 6-month to 1-year advance notice requirement for renewal means commitment decisions must be made well before term expiration. What happens if a franchisee provides notice of non-renewal—are there any clawback provisions or ongoing obligations?
#14
The agreement includes spouse guarantees in community property states. In what states is this franchise currently operating, and how aggressively is this spousal guarantee provision enforced?
#15
Can you explain the $5,000 renewal fee structure—is this a one-time fee per renewal, or are there additional costs associated with meeting the 6-12 month advance notice and operational conditions?
#16
Territory is described as 'protected but not exclusive.' What protections does this provide against the franchisor opening competing units nearby, and have any franchisees requested additional territorial clarification?
#17
The initial term is 10 years with 1 renewal option (total 20 years). After the renewal option expires, what are the franchisee's exit options, and does the franchisor have the right to repurchase or reclaim the territory?
#18