The franchise fee of $50,000 and transfer fee of $12,500 both exceed typical category ranges. What justifies these higher fees compared to competitors?
#1
What specific circumstances led to the 4 unit closures in 2024, which is quadruple the closure rate in 2022-2023?
#2
Can you provide details on the 1 pending litigation case against the franchisor, including the nature of the claim and expected resolution timeline?
#3
The non-compete radius of 100 miles is double the typical range for real estate service franchises. How is this enforced, and what specific activities are prohibited within this radius post-termination?
#4
With a total potential contract term of 30 years, what circumstances would prevent a franchisee from exercising both renewal options?
#5
You reported 9 renewal conditions for license renewal. Can you provide a detailed list of these conditions and their specific requirements?
#6
Average gross sales of $697,795 significantly exceed the category typical range. What percentage of your franchisees achieve sales near this average, and what are the sales ranges for your bottom and top quartiles?
#7
Regarding the mandatory renovation requirement mentioned in renewal conditions, what is the estimated cost and timeline for renovations, and are there flexibility options for existing locations?
#8
The termination clause allows immediate termination for 20 non-curable defaults. Can you provide the complete list of these 20 defaults and examples of how they are applied?
#9
What specific protections exist against franchisor encroachment despite territory being marked as protected but not exclusive?
#10
Can you clarify whether the 100-mile non-compete applies to all other Keyrenter locations system-wide or only within a defined regional area?
#11
The indemnification clause requires franchisees to indemnify the franchisor for all claims, including those arising from franchisor negligence. How is this enforced in practice, and are there any caps on indemnification amounts?
#12
What is the expected cost of the mandatory renovation at renewal, and is this cost separate from the $2,500 renewal fee?
#13
How many of the 4 2024 closures were franchisor-initiated terminations versus voluntary exits, and what were the primary reasons for each?
#14
What ongoing training and support is provided beyond the initial franchise setup, and are there associated costs beyond the $150 monthly technology fee?
#15
Can you explain the breakdown of how the 7% royalty is calculated and whether it applies to all revenue streams or specific service categories?
#16
Of the 58 current units, how many franchisees have successfully renewed beyond their initial 10-year term, and what percentage of renewals required substantial facility investments?
#17
The spouse of any owner with 5% or greater interest must provide a personal guarantee. What are the specific implications if a franchisee becomes divorced during the franchise term?
#18
Are there any caps on the royalty rate, technology fee, or other ongoing costs during renewal periods, or can the franchisor increase these without franchisee approval?
#19
What specific metric or threshold triggers the franchisor's right to terminate for performance violations, and how is franchisee performance measured?
#20