JEI Learning Centers

Of the 5 cases where the franchisor initiated litigation, what were the specific types of disputes (payment defaults, trademark violations, breach of contract, etc.) and what were the outcomes?

Regarding the 3 cases where the franchisor was named as defendant, what were the allegations and what was the resolution or current status of each case?

The system closed 8 units in 2022, the highest single-year closure count. What specific factors contributed to these closures and what interventions were implemented to stabilize the system?

Can you provide a detailed breakdown of the 46 currently operating units by location and opening year to assess geographic concentration and unit age distribution?

What is the average unit lifespan for franchisees who have exited the system, and does this differ between closures, terminations, and transfers?

The franchise fee of $22,500 is significantly below category average. What specific costs or investments are franchisees expected to cover beyond the franchise fee to establish a new center?

Given the minimum royalty fee structure based on 40 subjects per month regardless of actual performance, what is the average actual subject enrollment for operating units and how does this compare to the 40-subject threshold?

The initial term is 5 years versus the typical 10-year term for this category. Why was a shorter initial term selected and what are the renewal prospects for franchisees with approaching expiration?

The renewal conditions list 10 specific requirements. Can you clarify which of these conditions have been the most frequent barriers to renewal for franchisees seeking to extend their agreements?

The non-compete clause restricts activity within 25 miles for 2 years post-exit. How is this restriction enforced and have there been enforcement actions against former franchisees?

With an 18% annual interest rate on late royalty payments, how frequently do franchisees incur these additional charges and what is the typical revenue impact on individual units?

The system shows a negative 5.2% three-year CAGR. What is the franchisor's growth strategy going forward and are there plans to expand into new geographic markets or adjust the business model?

Can you provide copies of the Franchise Disclosure Documents for recent years (2022-2024) to assess whether material terms, fees, or litigation disclosures have changed?

What specific support and training does the franchisor provide given the 100/100 category score, and how frequently are training sessions conducted for franchisees?

Are there any geographic territories that have been particularly successful or unsuccessful, and does the franchisor have data on demographics or market characteristics that correlate with unit success?

Given the 4 pending or recent litigation cases, what is the franchisor's liability insurance coverage and has insurance been invoked in any of the litigated matters?

The transfer fee is $9,000. Under what circumstances are transfers approved or denied, and how many transfer requests have been denied in the past 3 years?

Can you provide references from at least 5 current franchisees and 5 former franchisees who have exited within the past 2 years, including contact information for independent verification?