JDog Carpet Cleaning & Floor Care

What specific issues led to the 12 unit closures and terminations in 2024, and were these franchisor-initiated terminations or voluntary closures?

Can you provide details on the 1 pending litigation case against the franchisor and explain the nature of the 2 total cases filed in the 3-year period?

Why does the franchise fee of $25,000 fall substantially below the typical range of $30,000-$60,000 for this category, and is this fee subject to increase?

The franchise offers no technology fee or advertising fund contributions. What technology support and marketing resources are provided by the franchisor, and how are they funded?

Given the 18.2% annual termination rate, what specific performance metrics or operational failures trigger franchisor termination, and what is the franchisee's cure period?

The initial term of 15 years and total potential term of 30 years are significantly longer than the typical 5-10 year and 10-20 year ranges respectively. How do these extended terms affect exit flexibility for franchisees?

The non-compete radius of 15 miles is notably shorter than the typical 21.25-50.0 mile range. How does this limited geographic restriction protect franchisee territories from competitive overlap?

What Item 19 financial performance data can you provide, given that Item 19 disclosure is not available in the FDD?

Can you explain the difference between the 18.2% closure rate and the 18.2% termination rate, and clarify what portion of unit exits were voluntary versus franchisor-initiated?

The system showed a 22.39% three-year CAGR despite high turnover. How many of the 10 net units added since 3 years ago represent new franchise sales versus replacement units for closures?

What personal guarantee obligations do all principals assume under the indemnification clause, and what liabilities are explicitly covered?

All disputes are resolved through binding arbitration in Philadelphia. For franchisees located outside Pennsylvania, what are the typical costs and logistical implications of this dispute resolution requirement?

Regarding the 30-day cure period for defaults, what documentation and communication process does the franchisor follow before initiating termination proceedings?

The renewal fee of $10,000 and transfer fee of $10,000 are substantial. Are these fees negotiable, and what approval rights does the franchisor retain over franchise transfers?

Has the franchisor made any changes to the business model, support structure, or service offerings following the 2024 mass closure event to improve unit stability?

Can you provide names and contact information for 8-10 current and 5-8 former franchisees, with a focus on those who exited in 2024, to discuss their experiences?

What ongoing support, training, and field assistance does the franchisor provide, and are these services scaled based on unit performance or franchisee tenure?

The class action waiver in the dispute resolution clause prevents collective legal action. Are there any pending or past class actions against the franchisor, and on what grounds?

Given the territory is exclusive with encroachment protection, what specific remedies does a franchisee have if the franchisor violates exclusivity or allows competitive overlap?

What is the franchisee financial investment beyond the $25,000 franchise fee, including startup costs, equipment, inventory, and working capital, and are there financing options available?