Jaggers

The technology fee of $1,600 monthly is 3-4 times higher than the typical range for fast casual restaurants. What specific technology services and platforms are included in this fee, and is this fee subject to increases?

Your franchise fee of $45,000 is above the typical range for this category. What additional services, training, or benefits does this higher fee provide compared to competitors?

The transfer fee of $3,500 is significantly lower than the typical range of $8,750-$20,000. Are there any additional costs or conditions associated with unit transfers that prospective franchisees should be aware of?

Your system has grown from 5 units to 13 units in 3 years at a 37.51% CAGR. What is the franchisor's growth strategy and timeline for the next 2-3 years?

With zero litigation history, can you provide details on how you have managed franchisee relationships and dispute resolution to maintain this record?

The non-compete radius of 3 miles is narrower than typical. How does this affect franchisees' ability to operate multiple units or expand within their local market?

Item 19 (financial performance representations) is not included in the FDD. Will the franchisor provide unit-level financial performance data or references from existing franchisees?

What are the specific 8 renewal conditions required at the end of the initial 10-year term, and what is the estimated cost to meet these conditions?

How many of your current 13 units are company-owned versus franchisee-owned, and what is the breakdown of unit types (company locations, area developers, single-unit franchisees)?

Can you provide contact information for at least 10 existing franchisees, including some from the original 5 units opened 3 years ago, to discuss their experience?

The termination causes count of 12 is below typical. What are the specific grounds for termination, and have any of these grounds been invoked in the system's history?

The franchise agreement mentions cure periods of 5-30 days for various defaults. Can you clarify which specific breaches allow for cure and which result in immediate termination?

Personal guarantees are required from direct and indirect owners. Are there any limitations on the number of owners or conditions under which the personal guarantee can be released?

What is the actual average unit volume (AUV) or median gross sales for your existing units, and how do these compare to other fast casual restaurants?

Your 2-year non-compete at 3 miles is restricted compared to typical ranges. What happens if a franchisee leaves the system before their 10-year term expires?

The renewal fee is $15,000. Beyond this fee, what additional capital investment is required to renew the franchise and meet the equipment replacement and updating conditions?

Has the franchisor ever refused to renew a franchisee's agreement, and if so, what were the reasons and outcomes?

What specific support, training, and operational assistance is provided during the initial 10-year term and what changes at renewal?

Can you explain the significant gap between your Investment Costs score of 0/100 and typical scores of 73.0-77.25? What disclosure or cost factors contributed to this rating?

What is the franchisee's financial exposure under the indemnification clause, and are there caps on indemnification or franchisor liability limitations in the agreement?