Ivybrook Academy

Can you provide details on the 3 units that closed in 2023-2024, including their locations, duration in system, and stated reasons for closure?

The contract lists 28 non-curable defaults resulting in immediate termination—significantly above the typical 15-22 for this category. Which defaults are considered most critical, and can any be cured with notice?

Your initial term is 15 years with 35-year total potential term, substantially longer than typical. What support and operational consistency should franchisees expect across this extended period?

How is the $250 monthly technology fee calculated and allocated, and are there circumstances where it could increase beyond this amount?

The investment cost score of 24/100 is far below the typical 75/100 range. What explains this lower cost structure, and what expenses might franchisees underestimate during planning?

Can you clarify the 10 renewal conditions required for the two 10-year renewal options and how often franchisees fail to meet these conditions?

What specific performance metrics or sales targets trigger the 28 non-curable termination clauses, and how are these monitored?

Your renewal fee is $10,000 or 10% of initial franchise fee—whichever is greater. Over the 35-year potential term, how is this structured across the two renewals?

The franchisor controls 8 categories of suppliers including real estate and computers. What markup or profit structures exist on these required purchases, and are alternatives ever permitted?

Given zero terminations to date, what has changed in your operations or franchisee profile that accounts for the 4.9% voluntary closure rate in the past 2 years?

The dispute resolution clause requires binding arbitration with no appeal rights. How many disputes have been arbitrated in the past 3 years, and what were the typical resolution costs?

Can you provide the operational support plan for franchisees during the 15-year initial term, including training refreshes, technology updates, and curriculum changes?

The 2-year, 10-mile non-compete applies to competitive businesses. How is 'competitive' defined, and have there been enforcement actions?

What is your current franchisee satisfaction level, and do you conduct regular surveys or feedback mechanisms that might explain the closure pattern?

For the 7 units added in the past year, what was their average initial investment, and how do their sales trajectories compare to older units?

Your financial performance scores higher than typical for the category. How many units reported data for Item 19, and are they representative of the full system?